Easily keep remote work working. 

Consolidate remote access & support while securing endpoints and gaining visibility into your remote workforce.

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The work-from-anywhere revolution is here to stay. To power this new era, IT must keep employees productive and endpoints secure without added complexity from disjointed tools.

LogMeIn has you covered with comprehensive support that is:

  • Easy to use. Proactively monitor and resolve IT issues before they become big headaches through a simple interface.
  • Simple to administer. Consolidate remote support and endpoint management with one trusted partner and access free onboarding, training and 24/7 support.
  • Fits your business. Deliver fast, reliable support no matter the size of your business or how fast it grows.

Close IT gaps with a proactive + reactive IT support strategy.

Empower your help desk to reduce the risk of cyberthreats and employee downtime while maintaining day-to-day IT operations.

See 5 Recommendations for Supporting a Remote Workforce


Work smarter, respond faster.

By implementing an holistic proactive & reactive support model, Step 1 Software is able to resolve issues faster, at a lower cost and without adding staff.

See how Step 1 Software consolidates IT


On-demand Remote Support

More remote employees are expected to use personal devices for work. Quickly resolve issues with one-click access to computers and mobile devices, even if they’re outside your IT infrastructure.

  • Stay flexible with mobile support
    Support iOS and Android OS by pulling system information, pushing device configurations and seeing issues for yourself with remote view and control.
  • Centralize IT tools
    Consolidate your remote support processes and seamlessly connect to the IT tools you already rely on with built-in integrations and open APIs.
  • Connect securely
    Rely on smart security protocols like multi-factor authentication and 256-bit encryption to ensure temporary, permission-based access to employee devices.


Remote Monitoring & Management

Keep employees productive and endpoints secure. Proactively identify and address IT issues before they impact your remote workforce.

  • Secure endpoints
    Stay ahead of issues with critical patch management and LogMeIn Antivirus powered by Bitdefender.
  • Automate routine IT tasks
    Increase productivity and optimize resource allocation with automated task management, advanced scripting and self-healing alerts.
  • Keep a constant pulse
    Stabilize your endpoint infrastructure with asset management, proactive alerts, advanced reporting, and computer audit and inventory.


Powering tens of millions of users at businesses like: