The importance of session recording and auditing in your remote support software
ANÁLISIS DESTACADOS

La importancia de la auditoría y los informes en el software de asistencia remota

Perspectivas

/es/blog/can-you-improve-customer-support-with-a-remote-team
Can you improve customer support with a remote team?
If you’re handling more support requests remotely, and doing it with a more remote team, you’re not alone. But you might need better tools.
04/11/2022
/es/blog/how-flexible-work-is-reshaping-it-support
How Flexible Work Is Reshaping IT Support
The shift to flexible work changes how customers are supported. Learn 4 trends that affect what you really need in a remote support tool now.
03/29/2022
/es/blog/is-co-browsing-screen-share-or-remote-desktop-more-secure
Is Co-browsing, Screen Share, or Remote Desktop More Secure?
Are there security differences and risks between co-browsing, screen sharing, and remote desktop access? Read this LogMeIn Rescue article to find out.
12/10/2021
/es/blog/remote-reboot-nightmares-make-support-less-scary
Remote Reboot Nightmares? Make Support Less Scary
Remote reboot nightmares keeping you up at night? Learn how LogMeIn Rescue reconnection options make restarting and supporting remote devices easier than ever.
12/09/2021
/es/blog/can-visual-remote-guidance-help-in-manufacturing
Can Visual Remote Guidance Help in Manufacturing?
Learn how visual engagement tools such as Rescue Live Lens can help manufacturing organizations optimize operations, repairs, and first-time problem resolution.
12/08/2021
/es/blog/privacy-and-co-browsing-stay-off-the-customers-naughty-list
Privacy and Co-browsing: Stay Off the Customer’s “Naughty List”
Learn how co-browsing might be the perfect choice for enhanced security and privacy when assisting users in data-sensitive support and sales transactions.
12/06/2021
/es/blog/using-an-online-meeting-tool-for-remote-support-dont-play-with-fire-choose-purpose-built-instead
Using an Online Meeting Tool for Remote Support? Don’t Play With Fire, Choose Purpose-Built Instead
Using an online meeting tool for providing remote IT support is risky business. Learn why remote support software is safer and more reliable.
09/28/2021
/es/blog/the-pace-of-remote-work-growth-and-how-to-stay-ahead
The Pace of Remote Work Growth and How to Stay Ahead
Working remotely statistics reveal the complexities that IT must now support. See how Rescue can help in light of remote work trends 2021.
08/31/2021
/es/blog/co-browsing-the-best-screen-sharing-technology-for-the-best-cx
Co-browsing: The Best Screen Sharing Technology for the Best CX
How can you replicate face-to-face customer support online? Learn why screen-sharing with co-browse is the answer to improving CX today. 
08/11/2021