L'importance de l'audit et du reporting dans les logiciels d'assistance à distance
par Laura Leaver, conseillère en solutions GoTo
Informations
/fr/blog/the-new-years-resolution-all-support-organizations-should-consider
The New Year’s Resolution All Support Organizations Should Consider
12/12/2018
/fr/blog/customer-support-nirvana-are-we-there-yet
Customer Support Nirvana: Are We There Yet?
11/14/2018
/fr/blog/the-generational-divide-how-who-you-are-impacts-customer-support-expectations
The Generational Divide: How Who You Are Impacts Customer Support Expectations
11/10/2018
/fr/blog/more-volume-no-problem-tips-for-dealing-with-increased-ticket-volume
More Volume, No Problem: Tips for Dealing with Increased Ticket Volume
04/19/2018
/fr/blog/knowing-counts-remote-support-tool-infographic
Knowing What Counts Most in a Remote Support Tool [Infographic]
03/27/2018
/fr/blog/employees-getting-mobile-support-need-infographic
Are Your Employees Getting the Mobile Support They Need? [Infographic]
03/19/2018
/fr/blog/make-self-help-stick-offer-new-driver-lessons
To Make Self-Help Stick, Offer New Driver Lessons
03/09/2018
/fr/blog/gear-frictionless-support
Gear Up for Frictionless Support
01/26/2018
/fr/blog/customer-support-software-stuck-90s
Is Your Customer Support Software Stuck in the 90s?
01/11/2018