BILLET À LA UNE
Comment les responsables informatiques des PME devraient renforcer leurs mesures de sécurité à l'ère de Claude Mythos ?
Les dernières publications
/fr/blog/customer-support-has-forever-changed-3-post-pandemic-expectations-your-support-team-must-address-now
Customer Support Has Forever Changed: 3 Post-Pandemic Expectations Your Support Team Must Address Now
How has technology changed customer service and what do customers expect from customer service today? Learn how to address new expectations.
07/26/2021
/fr/blog/water-supply-hacks-are-on-the-rise-how-to-stop-malicious-actors
Water Supply Hacks Are on the Rise: How to Stop Malicious Actors
Cyberattacks on water infrastructure are on the rise in the US, with two recent attacks. See how Rescue's secure remote support software keeps your business and users safe.
07/01/2021
/fr/blog/how-to-support-flexible-work-4-keys-to-any-hybrid-work-plan
How to Support Flexible Work: 4 Keys to Any Hybrid Work Plan
As COVID-19 restrictions lift, return to office (RTO) plans must be flexible. Here are some tips on how IT can move forward.
06/30/2021
/fr/blog/how-cios-are-planning-for-the-future-of-work-webinar-recap
How CIOs Are Planning for the Future of Work [Webinar Recap]
06/09/2021
/fr/blog/finserv-and-insurance-replicate-in-person-experiences-with-enhanced-co-browsing
FinServ and Insurance: Replicate In-Person Experiences with Enhanced Co-browsing
Learn how Live Guide co-browsing helps financial services and insurance (FSI) providers enrich client experiences, reduce complexity and improve conversions.
06/07/2021
/fr/blog/break-out-the-white-gloves-video-and-voice-take-co-browsing-cx-to-a-new-level
Break Out the White Gloves: Video and Voice Take Co-Browsing CX to a New Level
Approach parity with in-person customer interactions with live video and voice support for co-browsing. Switch between chat, voice, video and co-browsing to deliver a more personalized experience.
06/01/2021
/fr/blog/living-with-hastily-made-tech-decisions-youre-not-alone-heres-what-to-do-about-it
Living with Hastily Made Tech Decisions? You’re Not Alone. Here’s What to Do About It.
Read about 6 strategies you can take to consolidate your remote work tools and reduce IT complexities that may have previously existed or come up during the pandemic.
05/27/2021
/fr/blog/virtual-world-tour-how-sensee-is-powering-remote-work-in-the-u-k
Virtual World Tour: How Sensée is Powering Remote Work in the U.K.
%%excerpt%% Discover how organizations like Sensée are embracing the work from anywhere era with remote support solutions. Find more on how IT leaders in the UK are powering remote work today.
05/11/2021
/fr/blog/virtual-world-tour-how-nationwide-is-powering-remote-work-in-the-us
Virtual World Tour: How Nationwide is Powering Remote Work in the U.S.
Discover how organizations like Nationwide are embracing the work from anywhere era with remote support solutions. Find more on how IT leaders in the US are powering remote work today.
04/22/2021