The solution of choice: why one nonprofit prefers LogMeIn over TeamViewer

A large nonprofit organization switched to LogMeIn after facing compatibility issues, complex processes, and other limitations while using TeamViewer as its remote IT support solution. With a corporate IT team of approximately 30 members supporting 5,300 users at HQ and over 200 users in the field, the team needed a more robust solution to deliver top quality service to their end users.
Continue reading to see how LogMeIn has provided Dave, the nonprofit’s IT Supervisor, and his team with faster connections, enhanced user satisfaction, and increased efficiency.
The tipping point was when TeamViewer provided a mass update to antivirus software and encountered several issues. Supporting those issues one by one with TeamViewer was a nightmare.
Dave
IT Supervisor, Nonprofit Organization