L'importance de l'audit et du reporting dans les logiciels d'assistance à distance
par Laura Leaver, conseillère en solutions GoTo
Informations
/fr/blog/the-pace-of-remote-work-growth-and-how-to-stay-ahead
The Pace of Remote Work Growth and How to Stay Ahead
Working remotely statistics reveal the complexities that IT must now support. See how Rescue can help in light of remote work trends 2021.
08/31/2021
/fr/blog/co-browsing-the-best-screen-sharing-technology-for-the-best-cx
Co-browsing: The Best Screen Sharing Technology for the Best CX
How can you replicate face-to-face customer support online? Learn why screen-sharing with co-browse is the answer to improving CX today.
08/11/2021
/fr/blog/customer-support-has-forever-changed-3-post-pandemic-expectations-your-support-team-must-address-now
Customer Support Has Forever Changed: 3 Post-Pandemic Expectations Your Support Team Must Address Now
How has technology changed customer service and what do customers expect from customer service today? Learn how to address new expectations.
07/26/2021
/fr/blog/how-cios-are-planning-for-the-future-of-work-webinar-recap
How CIOs Are Planning for the Future of Work [Webinar Recap]
06/09/2021
/fr/blog/higher-ed-it-pros-dont-use-online-meeting-tools-for-remote-support-or-why-macgyvering-is-a-bad-idea
Higher Ed IT Pros: DON’T Use Online Meeting Tools for Remote Support (or Why “MacGyvering” is a Bad Idea)
03/15/2021
/fr/blog/why-98-percent-of-it-leaders-are-consolidating-remote-work-tools
Why 98% of IT Leaders Are Consolidating Remote Work Tools
02/24/2021
/fr/blog/forrester-says-this-is-not-a-test-remote-work-is-here-to-stay-download-report
This is not a test: Remote work is here to stay (download Forrester report)
01/05/2021
/fr/blog/spotlight-on-higher-education-4-ways-to-build-a-better-technology-helpdesk
Spotlight on Higher Education: 4 Ways to Build a Better Technology Helpdesk
12/02/2020
/fr/blog/byod-is-here-to-stay-is-your-helpdesk-ready
BYOD Is Here to Stay – Is Your Helpdesk Ready?
12/01/2020