Freshdesk

LogMeIn Resolve seamlessly integrates with Freshdesk, allowing agents to start fast and secure remote support sessions directly from tickets.

Quickly address customer issues with instant screen-sharing sessions. With LogMeIn Resolve in Freshdesk, start a seamless support session with just one click.

After the session, all data is automatically integrated into the Freshdesk ticket for easy record-keeping, eliminating the need for an additional system to manage remote support.

• Seamless Remote Assistance With one click, agents can launch an online support session directly from a Freshdesk ticket to access and control a customer's device.
• Increase Efficiency LogMeIn Resolve for Freshdesk optimizes support workflows, enhancing productivity.
• Improve Customer Experience Quickly resolve issues to raise first-contact resolution rates and enhance customer satisfaction.