Agiloft

Use the LogMeIn Rescue App in Agiloft to start remote support sessions with a single click and seamlessly capture session details in your case records.

https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/project-global/global/integrations/agiloft-rescue/story-text-image.png?h=628&iar=0&w=1116
Helpdesq logo

Website

www.agiloft.com


Integration Category

Customer Support


Used With

LogMeIn Rescue


Additional Resources

Support Article

Overview


Agiloft delivers a superior customer experience with multi-channel support. With Rescue, support technicians can launch a Rescue remote support session directly from the Agiloft support desk interface. Integrate Rescue and Agiloft to:


Features

  • Generate a Rescue PIN code and initiate a remote support session directly from the Agiloft interface
  • View session details and chat transcripts within the case records for faster issue resolution and complete visibility into customer interactions.