Autotask

Use the LogMeIn Rescue App in Autotask to open secure remote support sessions and automatically store session data within your Autotask tickets.

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Website

www.datto.com/products/autotask-psa/


Integration Category

Customer Support


Used With

LogMeIn Rescue


Additional Resources

Support Article

Overview


Utilizing the Autotask IT business management platform helps to optimize business workflows and processes. Connect Rescue and Autotask to resolve technical problems remotely and provide seamless support to Autotask customers. Integrate Rescue and Autotask to:


Features

  • Open a secure Rescue session from an Autotask ticket 
  • Store Rescue support session data within Autotask to record all operator/customer interactions