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Freshservice

Streamline issue resolution by launching LogMeIn Resolve directly from the Freshservice ticket console to connect to end-users' desktops.
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Integration Category

  • Customer Support

Used With:

Freshservice empowers IT and business teams to deliver better, faster employee service. It's powerful, intuitive, and built to scale—with nothing to slow you down. By integrating with LogMeIn Resolve, IT teams can easily connect to the users’ impacted devices to quickly investigate and resolve issues. Integrate Resolve with Freshservice to:

  • Launch remote support sessions directly from the Freshservice ticket console
  • Automate session tracking including the session summary and session duration as notes on the ticket

Installation Guide