HappyFox

Use the LogMeIn Rescue App in HappyFox to launch remote support sessions from any ticket and automatically log session details for a complete support history.

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Helpdesq logo

Website

www.happyfox.com


Integration Category

Customer Support


Used With

LogMeIn Rescue


Additional Resources

Support Article

Overview


HappyFox help desk ticketing system creates order and processes for customer support teams. By uniting HappyFox with Rescue, agents can start a remote support session directly from the ticket window and session data is logged back into HappyFox for future reference. Integrate Rescue with HappyFox to:


Features

  • Append Rescue remote session data to support tickets
  • Allow multiple technicians to provide support on the same ticket, recording all information in one centralized location