Microsoft Dynamics

Use the LogMeIn Rescue App in Microsoft Dynamics 365 to quickly launch remote support sessions and automatically capture session details—all within your Dynamics cases.

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Website

www.microsoft.com/dynamics-365


Integration Category

Collaboration, Customer Support, Integrations Platform, Sales and Marketing


Used With

LogMeIn Rescue


Additional Resources

Support Article

Overview


Microsoft Dynamics 365 brings CRM and ERP capabilities together. Intelligent business applications that help run your business end to end in the cloud. Integrating Dynamics 365 with Rescue enhances your support organization’s value by allowing you the ability to take control of your customer or employee PCs, Macs, tablets, or smartphones in seconds:


Features

  • Launch a Rescue remote support session from directly within your Dynamics Case
  • Launch a Rescue Lens interactive, streaming video support session from directly within your Dynamics case
  • Automatically transfer Rescue session details (i.e., length, activity, logs, etc.) in your Dynamics 365 Case
  • Review all Rescue session details with your Dynamics 365 Case