Zendesk
Use the LogMeIn Rescue App in Zendesk to instantly launch remote support sessions and seamlessly capture session details in your support tickets.
Website
Integration Category
Customer Support
Used With
Additional Resources
Overview
Zendesk provides a multi-channel inbound support solution. The Rescue remote diagnostic and support capabilities enable agents can solve support problems in real-time- increasing first-call resolution rates and reducing call handle times. Integrate Rescue with Zendesk to:
Features
- Start a remote support session directly within Zendesk
- Once the support session has ended, capture all session details in the Zendesk support ticket