APPROFONDIMENTI IN PRIMO PIANO
L'importanza dell'auditing e della reportistica nei software di assistenza remota
Una miniera di dati
/it/blog/co-browsing-the-best-screen-sharing-technology-for-the-best-cx
Co-browsing: The Best Screen Sharing Technology for the Best CX
How can you replicate face-to-face customer support online? Learn why screen-sharing with co-browse is the answer to improving CX today.
08/11/2021
/it/blog/customer-support-has-forever-changed-3-post-pandemic-expectations-your-support-team-must-address-now
Customer Support Has Forever Changed: 3 Post-Pandemic Expectations Your Support Team Must Address Now
How has technology changed customer service and what do customers expect from customer service today? Learn how to address new expectations.
07/26/2021
/it/blog/how-cios-are-planning-for-the-future-of-work-webinar-recap
How CIOs Are Planning for the Future of Work [Webinar Recap]
06/09/2021
/it/blog/higher-ed-it-pros-dont-use-online-meeting-tools-for-remote-support-or-why-macgyvering-is-a-bad-idea
Higher Ed IT Pros: DON’T Use Online Meeting Tools for Remote Support (or Why “MacGyvering” is a Bad Idea)
03/15/2021
/it/blog/why-98-percent-of-it-leaders-are-consolidating-remote-work-tools
Why 98% of IT Leaders Are Consolidating Remote Work Tools
02/24/2021
/it/blog/forrester-says-this-is-not-a-test-remote-work-is-here-to-stay-download-report
This is not a test: Remote work is here to stay (download Forrester report)
01/05/2021
/it/blog/spotlight-on-higher-education-4-ways-to-build-a-better-technology-helpdesk
Spotlight on Higher Education: 4 Ways to Build a Better Technology Helpdesk
12/02/2020
/it/blog/byod-is-here-to-stay-is-your-helpdesk-ready
BYOD Is Here to Stay – Is Your Helpdesk Ready?
12/01/2020
/it/blog/infographic-helpdesks-need-help-how-to-support-a-fully-remote-workforce
[Infographic] Helpdesks Need Help: How to Support a Fully Remote Workforce
09/25/2020