How LogMeIn Rescue Live Lens Helped BT Reduce Unnecessary Engineer Visits

BT uses LogMeIn Rescue Live Lens to guide customers through issues using a simple live video connection. By enabling agents to visually diagnose problems and walk customers through solutions, BT is reducing unnecessary engineer visits and resolving issues faster.
Watch how LogMeIn Rescue Live Lens helped BT reduce unnecessary engineer visits. Click to play.

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