Driving positive outcomes for companies of all sizes
The remote support experience you provide to your customers and employees has a measurable impact on your business. Don’t deliver anything less than remarkable.
“Like with any other service, you want something that's smooth, easy to use, and less of an uplift for the end user. That's the level of support Rescue lets us provide.”
Michael O'LearyManager of Client Services at SNHU
“IT is always an expense, but what we have saved with Rescue goes back to granting wishes.”
Daniel RiveraTechnical Support Specialist, Make-A-Wish
“Rescue Live Lens really helps us cut down on booking unnecessary engineer visits. Having the tool to take a customer through, step-by-step, how to resolve a particular issue is making it really, really easy and simple for customers. There’s a real benefit for us supporting the customer experience.”
Paul StewartCall Center Diagnostics at BT
“LogMeIn Rescue has been significantly helpful to our customer experience from a technology perspective. Often, companies tend to focus on the technology response or how we support our customers and forget about the customer experience itself. We've increased our NPS customer service survey results by 8% since implementing Rescue.”
BJ BaskervilleDirector of Engineering Operations, Asurion
