Discover how LogMeIn Resolve’s latest innovation with AI-powered session notes makes documenting remote support sessions effortless and allows IT teams to seamlessly build knowledge base articles for future incidents. In this Featured Features episode, Senior Product Marketing Manager Jen Six and Staff Product Manager Weibke demonstrate how LogMeIn Resolve automatically captures and summarizes your remote support sessions to streamline knowledge sharing. This eliminates tedious documentation, helps drive quicker ticket resolutions, and allows IT teams to leverage successful solutions from past sessions for future incidents.

Watch the video to learn how to: ·

• Launch a remote support session and enable AI-generated notes
• Transform session notes into reusable knowledge base articles for your IT team
• Access detailed session summaries, agent details, and session recordings
• Save time on routine tasks, enabling your team to focus on critical issues
• Use past resolutions to improve efficiency and support outcomes

Want to see how AI can transform your IT support workflow?

Click to watch the full demo, see LogMeIn Resolve’s AI-powered features in action, and start your free trial today!