In this session, LogMeIn Resolve experts will show you exactly where AI fits into day-to-day IT operations — whether you're running a Managed Service Practice or an in-house IT team supporting a growing business. You'll see live how AI-powered capabilities like the Resolution Agent, automated diagnostics, one-click knowledge base creation, and intelligent session insights are changing what's possible for small and mid-sized IT teams.

What you'll walk away with:

• A clear picture of where AI delivers real ROI for SMB IT teams today — not in 2030
• A live look at how LogMeIn Resolve's practical AI solutions handle first-line troubleshooting, diagnostics, and documentation automatically
• Practical strategies for reducing ticket volume, cutting resolution times, and preventing technician burnout without adding headcount
• Honest answers to the AI objections you're already hearing — security, privacy, cost, hallucinations, and control
• A framework for building AI-ready operations, starting with the data and documentation you already have