These days, workplaces and customer spaces rely on devices more than ever, which is why securing and simplifying how they’re used is so important. That’s where kiosk mode comes in. But what does it actually do and how can it help you? Let’s break it all down from what kiosk mode means to how you can set it up and use it.
What is Kiosk Mode?
Think of kiosk mode as a way to turn a phone, tablet, or computer into a tool for just one job. When a device is in kiosk mode, people using it can only access certain apps or features. They can’t poke around, change settings, or download anything else. This started out as a solution for things like public info kiosks or checkout counters, but now all kinds of organizations use kiosk mode to keep devices focused and secure.
So, in kiosk mode, a device is locked down to do one thing; maybe register visitors, allow inventory checks, or display digital signs. You can’t exit the allowed app, change settings, or install games. It’s great for security, keeps people on-task, and makes life a lot easier for IT teams.
What Are the Different Types of Kiosk Mode?
Single-App Kiosk Mode
Single-app kiosk mode restricts the device to one specific application. The user cannot close or minimize this app, access other apps, or alter device settings. This makes it ideal for:
- Self-service kiosks (e.g., check-ins at hotels, ticketing machines)
- Point-of-sale (POS) devices in retail
- Customer feedback surveys
- Digital displays that run a single presentation or advertisement
On Android, enabling single-app kiosk mode is straightforward, especially if you use a Mobile Device Management (MDM) solution. Learn more about Android kiosk mode.
Multi-App Kiosk Mode
Multi-app kiosk mode is more flexible. It allows users to access a set of pre-approved applications while restricting everything else. This configuration can support scenarios where staff need multiple apps for their role, like email, inventory management, and communication tools, but shouldn’t access social media, games, or device settings.
Multi-app kiosk mode is perfect for:
- Devices shared among employees in logistics or healthcare
- Educational tablets with a controlled suite of learning apps
- Field operations where workers need limited, secure access
Like the single-app setup, you can set up multi-app kiosk mode quickly with compatible MDM solutions.
Benefits of Using Kiosk Mode
If you are looking to implement kiosk mode, this is what you’ll gain:
- Enhanced Security: Prevents unauthorized access to device settings, data, and other apps.
- Improved Productivity: Employees or customers stay focused on the task at hand.
- Reduced Maintenance: Less risk of users inadvertently changing settings or installing unwanted software means devices require less IT intervention.
- Stronger Compliance: Organizations can easily uphold information security and privacy policies.
- Effortless Device Management: Centralized configuration and updates through MDM tools.
Kiosk Mode Use Cases in Different Industries
Kiosk mode is widely adopted for its versatility. Common examples include:
- Retail: POS systems, product look-up tablets, self-checkout stations.
- Healthcare: Patient check-in, appointment scheduling, staff communication devices.
- Education: Exam tablets, student learning devices, library catalog terminals.
- Hospitality: Self-service hotel check-in/out, digital concierge apps.
- Field Services & Logistics: Specialized devices for scanning, navigation, and reporting.
How to Enable Kiosk Mode
How you turn on kiosk mode depends on the device, but it’s easiest with a Mobile Device Management (MDM) solution. Here’s the general guide:
For Android Devices
- Enroll your device with an MDM solution.
- Select the device or device group.
- Configure kiosk mode settings—choose either single-app or multi-app mode and select which apps to allow.
- Deploy the configuration over the air.
For step-by-step instructions, see our support guide for Android kiosk mode.
For iOS Devices
- Register your device with your preferred MDM solution.
- Activate single-app or autonomous single app mode from the admin portal.
- Assign the permitted app(s).
- Push the configuration to your device.
Find detailed instructions in our iOS kiosk mode support article.
Choosing an MDM Platform for Kiosk Mode
Kiosk mode is a smart way to lock down devices, keep everyone focused, and reduce tech frustrations. Whether you need single-app or multi-app functionality, a modern MDM lets you deploy, manage, and update kiosk devices remotely with just a few clicks.
However, device management needs are not all one-size-fits-all and do not have the same requirements. That’s why LogMeIn Resolve delivers flexible, scalable MDM solutions for both Android and iOS environments. With features like seamless kiosk mode configuration, remote software updates, and security monitoring, LogMeIn Resolve helps organizations tailor device experiences to their needs.