APPROFONDIMENTI IN PRIMO PIANO
L'importanza dell'auditing e della reportistica nei software di assistenza remota
Una miniera di dati
/it/blog/the-mad-dash-to-remotely-support-physical-devices-whats-working-whats-not
The Mad Dash to Remotely Support Physical Devices: What’s Working, What’s Not
04/06/2020
/it/blog/in-the-new-work-from-home-reality-reducing-friction-is-key-for-remote-it-support
In the New Work-from-Home Reality, Reducing Friction is Key for Remote IT Support
04/02/2020
/it/blog/covid-19-is-changing-everything-including-physical-device-support
COVID-19 is Changing Everything, Including Physical Device Support
04/01/2020
/it/blog/covid-19-is-stress-testing-remote-support-how-to-make-remote-support-simple-flexible-and-secure
COVID-19 is Stress Testing Remote Support: How to Make Remote Support Simple, Flexible and Secure
03/29/2020
/it/blog/the-death-of-average-handle-time-now-what
The Death of Average Handle Time: Now What?
06/10/2019
/it/blog/need-mobile-first-support-strategy
Why You Need a Mobile-First Support Strategy
02/01/2019
/it/blog/going-global-conquer-customer-support-across-continents
Going Global: How to Conquer Customer Support Across Continents
01/22/2019
/it/blog/customer-support-in-the-era-of-digital-transformation
Customer Support in the Era of Digital Transformation
12/12/2018
/it/blog/the-new-years-resolution-all-support-organizations-should-consider
The New Year’s Resolution All Support Organizations Should Consider
12/12/2018