See What's New at LogmeIn

See What's New at LogMeIn

From AI-powered features to enhanced workflow automation, learn how our latest product updates can revolutionize your IT support and transform your team’s productivity.
LogMeIn Greatest and Latest
IT Innovation: Elevating Productivity, Fortifying Security, and Unleashing AI-Driven Efficiency

LogMeIn Resolve Just Got Even Better:
Explore the Latest Updates

Get the most out of LogMeIn Resolve with features that simplify patching, service delivery, end-user access, device management, and more. Our newest enhancements are built to help IT teams and MSPs work smarter while keeping your business running smoothly.
Interface showing device recovery details, backup status charts, and tools for protecting complex endpoint environments

Data Protection Suite by Acronis

Advanced business continuity and disaster recovery (BCDR) and endpoint security, including EDR and XDR, built to protect complex endpoint environments.
Reboot settings panel showing options to postpone or enforce system reboots after patch installation

Windows Patching Enhancements

Take control over how end-users can postpone reboots and allow Resolve users to see partially successful patches within the app.
Update policy interface featuring third-party application update rules, severity indicators, and configurable policy scopes

Application Update Policies

Policies can now be defined to automate updates to third-party applications to ease the burden on technical resources and keep devices secure.
Technician’s remote-access view displaying a user’s desktop session, highlighting secure remote connectivity for end-user devices

End-User Remote Access

Securely drive end-users' productivity with remote access into their managed devices.
Device management dashboard listing individual devices with group-assignment options for automated and scalable device organization

Dynamic Device Groups

Leverage device groups to scale how individual devices are managed, saving time and effort, and eliminating error.
Report-generation screen with a line graph and customization tools used to create insights and custom reports with natural-language prompts

AI-Powered Dynamic Insights

Create professional and insightful custom reports and widgets using natural language prompts.
Technician workflow view with AI-generated session notes, automated troubleshooting assistance, and a Windows desktop environment

AI-Powered Service Delivery

Practical AI features—automated session notes, session insights (open beta), knowledge management, and a Virtual Technician—streamline technicians’ workflows.

What’s New in LogMeIn Rescue:
AI-Powered Assistance, Streamlined Sessions, and More

Explore LogMeIn Rescue’s latest innovations—from intelligent in-session guidance to advanced ServiceNow workflows, device-level security controls, and enhanced remote access, Rescue continues to evolve to meet the demands of modern IT environments.
Rescue AI

Rescue AI

Analyze on-screen errors and device health in real time to deliver AI-powered recommendations that speed up troubleshooting and boost first-contact resolution.
WebTC Improvements

WebTC Improvements

Brings essential remote session features to the browser console for improved, flexible, support.
Advanced AI ServiceNow Integration

Advanced AI ServiceNow Integration

Provide instant ticket insights and synced summaries, creating a smarter, more streamlined support workflow.
Interface showing the Device-Based Restricted Access settings, including options to generate a device-specific installer and restrict remote access to authorized technician accounts

Device-Based Restricted Access (DRAP)

Enforce strict device-level access control so only authorized Rescue accounts can support protected devices, eliminating unauthorized access risks.
WHAT ELSE IS NEW?

LogMeIn Resolve

LogMeIn Resolve empowering IT teams with AI-driven solutions, smarter workflows, and an expanded ecosystem for seamless operations.
WHAT ELSE IS NEW?

LogMeIn Rescue

LogMeIn Rescue streamlined support operations and cross-platform compatibility.

Previous releases

June 2025

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IT just got easier

Discover your one-stop solution to mounting workloads and increased costs.