As we reach the end of 2025, it’s time to look back at our biggest product milestones and innovations from this year. From enhanced security to smarter automation and practical AI, LogMeIn is proud to deliver updates that matter to IT teams, MSPs, and end-users alike. Here are our standout new features and enhancements that have made a real impact in 2025:

LogMeIn Data Protection Suite (DPS)

Powered by Acronis, LogMeIn Data Protection Suite brings best-in-class protection to your endpoints and their data.

LogMeIn Data Protection Suite combines BCDR (Business Continuity and Disaster Recovery), EDR (Endpoint Detection & Response), and XDR (Extended Detection & Response) into a robust shield, providing peace of mind and resilience against modern cyber threats. Now, your critical workloads and sensitive data are safer than ever—with streamlined management built into the LogMeIn platform.

• Unified backup management: Deploy agents, manage backups, and restore systems quickly —all from Resolve’s console.
• SaaS data protection: Extend protection to Google Workspace and Microsoft 365 for complete coverage across cloud services and endpoints.
• Advanced security: Extend coverage with EDR and XDR capabilities to detect, respond, and recover from threats.

End-User Access (Open Beta)

Empower productivity by letting end-users securely access their managed devices remotely.

Now in open beta, end-user access enables organizations to foster greater agility without compromising security. Equip your customers and end-users to work wherever and whenever they need—while retaining IT control and oversight.

For MSPs, this is a valuable service that can be offered to your customers to help them stay productive, while helping to solidify your services and your brand.

Brand Remote Sessions with your Colors and Logo (open beta)

Providing great service to your end-users and customers is truly at the core of everything you do! With this new feature, you can ensure that your end-users see and know your brand when joining remote sessions – set your logo, colors, and welcome message to solidify your brand and give your end-users peace of mind.

Dynamic Device Group Support: Scale Management

Simplify and amplify endpoint management with dynamic device groups.

Associate dynamic groups to your recurring remote execution jobs, endpoint protection policies, and Windows update policies! By organizing devices into groups, you can unlock scalable controls for policy enforcement, patch deployment, and beyond. Simply associate the device groups with the right policies and manage the group directly. As devices are added to or removed from a group, they will follow suit!

Windows Patching Enhancements: More Control, More Visibility

Patch smarter, not harder.

With new enhancements, IT teams gain more control over patching—including forcing reboots after patch installation, visibility into partially successful patches, and even extending patching capabilities to end-users as necessary. Patching is now more flexible and transparent, reducing risk and downtime.

Application Update Policies (Open Beta)

Automate application updates for maximum efficiency.

Deploy app updates at scale with new application update policies, currently in open beta. Designed to automate the updates to apps across your fleet, this feature helps ensure your systems stay up-to-date and secure with minimal manual intervention.

Dynamic Insights: Smarter Reporting, Seamless Decisions (Live)

Build powerful custom reports with just a few words.

Dynamic Insights lets you surface data and generate custom reports using natural language queries. Duplicate, edit, and refine datasets—even from standard reports—to spotlight trends, drive decisions, and showcase your organization’s value.

AI-Powered Service Delivery: Support That Doesn’t Sleep (Live)

Accelerate resolution and empower your team with practical AI.

AI-powered session notes, knowledge management, and our Virtual Technician work around the clock, reducing burdens and resolving issues more efficiently. Your support team can now handle more tickets, faster—delivering better outcomes for every user. Learn more about these features:

• Automated Session Notes: No more manual note-taking—our AI logs everything, so nothing is missed. Notes are organized and chaptered for easy review.
• AI-Powered Virtual Technician: Automate routine troubleshooting and free your experts to focus on higher-impact tasks. Build your own action plans or use some pre-built plans in the library!
• Knowledge Management: Easily turn session notes into knowledge base articles, building a smarter organization with every support call.
• Session Insights (beta): AI-driven session analytics make reporting effortless by automatically extracting valuable data such as issue categories and applications from the AI-generated session notes. Session Insights empower IT agents and managers to achieve greater operational efficiency, enable proactive maintenance, and improve resource utilization and planning.

Looking Ahead

We’re committed to continuous improvement, so expect more innovations as 2026 unfolds! Want to see these features in action? Get in touch with our team for a demo or start your free, 14-day trial of Resolve today.

Sign up for our Feature Retrospective Webinar, dedicated to recapping 2025 here!