Catherine
Sorensen
More From Catherine
How to Improve First Call Resolution and Customer Satisfaction with Remote Support
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By Catherine Sorensen
TAGS:
PRODUCTS IN PRACTICE
Not Just for IT: 6 Creative Ways Manufacturers Use Rescue to Uplevel Customer Support
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TeamViewer Reviews: The Good, The Bad, and The Ugly
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Unpacking the ConnectWise Supply Chain Attack and Why Zero Trust Offers a Strong Defense
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Alternatives to TeamViewer: Find the Best Remote Support Tool for Your Needs
May 12, 2025
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INSIGHTS
Securing Remote IT Tools: Key Strategies for Mitigating Cyber Threats
September 25, 2024
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Communicating the Business Value of IT Support
April 9, 2024
By Catherine Sorensen
TAGS:
PRODUCTS IN PRACTICE
What’s new: Extending the power of LogMeIn Rescue with out-of-band management and expanded OS support
October 24, 2023
By Catherine Sorensen
TAGS:
GOTO NEWS
