Alternatives to TeamViewer: Find the Best Remote Support Tool for Your Needs

LogMeIn vs TeamViewer

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May 12, 2025

Catherine Sorensen

Senior Product Marketing Manager


Looking for the best TeamViewer alternatives? Whether you need robust security, better pricing, or more reliable connections, now is the perfect time to explore alternatives to TeamViewer.

While TeamViewer is one of the most recognizable names in remote access and support, many users find themselves looking for more robust features, trustworthy security, and flexible pricing. With an array of TeamViewer competitors on the market, now is the perfect time to explore which one truly meets your requirements.

Why Switch from TeamViewer?

Before we start evaluating other companies, let’s look at some common reasons why customers seek alternatives to TeamViewer:

  • Pricing concerns: TeamViewer’s pricing model can be cost prohibitive for businesses and power users.
  • Session restrictions: Users report frustration with session timeouts, pop-ups, and forced upgrades.
  • Security and trust: TeamViewer has experienced notable security breaches, raising concerns about unauthorized access. Features like SSO are locked behind expensive tiers.
  • Reputation issues: The platform is frequently misused by scammers, creating discomfort for businesses and IT teams.
  • Lack of advanced or enterprise features: Some needed functions are reserved for higher tiers—putting robust tools out of reach for many.

If you’ve heard any of these before or find yourself in a similar situation, read on to find the right TeamViewer alternative that best fits your needs!

The Best TeamViewer Alternatives

1. LogMeIn Resolve – Best Overall TeamViewer Alternative for IT Teams & MSPs

Best for: IT management, business remote support, multi-device control

  • Use Case: Remote Access for IT Management, Business Remote Support
  • Pros: Zero-trust Security, Consolidated tools, intuitive design, competitive pricing
  • Cons: May be overkill for less tech savvy users

LogMeIn Resolve offers a suite of tools that streamline workflows for IT teams. From remote support and ticketing to endpoint management, patching, MDM, endpoint protection and asset tracking, Resolve simplifies everything into one platform at a reasonable price. If you are supporting Logitech’s CollabOS devices such as RallyBars, it’s also the only solution on the market with an integration.

Depending on the tier, you can use Resolve for just remote access to devices (with a mobile app for support on the go), ad hoc support, or a full IT management solution with native remote support included. It also has a specific MSP tier with multi-tenancy.

What makes LogMeIn Resolve stand out is that it’s built with a Zero Trust Security Architecture. Zero Trust means never automatically trusting anyone or anything trying to access your systems—even if they’re already inside your network. Unlike other tools like TeamViewer, LogMeIn Resolve doesn’t rely on a traditional password-based system or store sensitive credentials that could be exploited during a breach.

Here’s how it works: Instead of installing a program on the host device that’s left accessible to anyone with the right login or password, Resolve deploys a cryptographic certificate to the device itself. This certificate is used to verify and authenticate connections and required before any sensitive task. The certificate is stored locally on the device, ensuring that only it can validate whether access attempts are legitimate.

For anyone concerned about TeamViewer’s breaches or password vulnerabilities, this is a game-changer. With Resolve, even if someone were to hack LogMeIn or gain access to your credentials, they wouldn’t be able to access your devices because LogMeIn doesn’t hold the certifying information—the device does. No credentials stored, no unnecessary programs running in the background, no vulnerabilities waiting to be exploited.

While Resolve’s competitive pricing and intuitive design can make it a good choice even for personal users who value security, it may be too advanced for less tech savvy users.

2. LogMeIn Rescue – Best TeamViewer Competitor for Enterprise Remote Support

  • Use Cases: Business Remote Support, Remote Access for IT Management
  • Pros: Robust access controls and security features, customizable branding for external support, billed per agent with unlimited unattended endpoints, broad support across devices and operating systems
  • Cons: May be price prohibitive for personal or SMB use

LogMeIn Rescue is purpose-built for technicians and IT support professionals who need fast, secure, and reliable remote connections. Its speed (2x faster connections and 3.2x faster file transfer than TeamViewer*) and advanced tools—like automated scripts and canned responses—make it perfect for enterprise environments or remote troubleshooting for businesses.

End users love its simple interface, which minimizes setup and confusion, while IT teams appreciate the robust security features like access controls, native MFA, audit trials and scammer prevention settings as well as its collaborative functionality such as the ability to bring in external technicians. It’s also a great choice for businesses assisting external customers due to the customizable branding and connection methods, broad support across operating systems (including Linux), and single-use sessions.

However, while certain aspects like free SSO and Active Directory integrations, unlimited unattended endpoints, and free CRM integrations can make Rescue more affordable than TeamViewer for some, this robust functionality is often cost prohibitive for personal use and smaller businesses.

3. LogMeIn Pro – Flexible Alternative to TeamViewer for Individuals & SMBs

  • Use Cases: Remote Work for Businesses, Accessing personal devices from anywhere
  • Pros: Features like Terminal Access, remote screen-sharing, remote printing, multi-monitor support, MFA, end-to-end encryption, and Bitdefender antivirus.
  • Cons: May be over-featured for personal users requiring occasional access

LogMeIn Pro is designed to provide secure and reliable remote access for individuals and teams who need connectivity across multiple devices. Supporting up to 10 machines depending on the plan, it’s suitable for freelancers, small business teams, and IT users managing personal and professional workflows. It also has a mobile app to access devices and files on the go.

Key features include remote printing, multi-monitor support, and Terminal Access, which enables users to perform advanced system management and troubleshooting via command-line functionality. Additionally, the remote screen-sharing feature lets users securely share their display during live sessions, making it useful for presentations, training, or collaborative troubleshooting.

LogMeIn Pro incorporates robust security measures, including end-to-end encryption, multi-factor authentication (MFA), and screen blanking to protect sensitive information during remote sessions. Complimentary antivirus powered by Bitdefender is also included to safeguard connected devices against potential threats. Pro is compatible with Windows, macOS, iOS, and Android, making it accessible across various setups.

While LogMeIn Pro delivers flexibility and feature depth for professional-grade workflows, users needing simpler remote access solutions may find smaller platforms more suitable.

4. GoToMyPC – TeamViewer Alternative for Simplicity

  • Use Cases: Accessing personal devices from anywhere
  • Pros: Super simple remote access for non-tech-savvy users, remote printing, multi-monitor support, robust security features like complimentary antivirus, MFA and screen blanking.
  • Cons: Limited scalability for larger businesses

GoToMyPC is a straightforward remote access solution designed for individuals and teams who need reliable access to their home or office computers. Its easy setup and intuitive design make it an excellent option for non-tech-savvy users or professionals needing remote access without the complexity. Key features include remote printing, multi-monitor support, and file transfer capabilities, making it great for accessing files and applications while working remotely. It also has a mobile app for on-the-go access.

GoToMyPC also includes complimentary antivirus as well as additional security features like end-to-end encryption, screen blanking (to prevent prying eyes from seeing the remote computer), and multi-factor authentication (MFA) making it secure enough for both personal and professional use. However, its flat rate per device pricing may make it too expensive for larger teams who may need to manage a large number of devices.

5. Remote Desktop Protocol (RDP)

  • Use Cases: Remote Access for IT Management, Remote Work
  • Pros: Customizable, cost-efficient, deeply integrated with Windows systems.
  • Cons: Security concerns without proper configuration, complex setup, limited to Windows environments.

Remote Desktop Protocol (RDP) is a remote desktop tool built into Windows, popular with IT teams and power users for tasks like server maintenance and device management Its native integration provides benefits such as multi-monitor support, remote printing, and session permissions, making it a strong choice for Windows-based enterprise environments and technical IT teams who perform tasks like server maintenance.

However, while RDP is more secure than VNC by default, it requires technical know-how to configure safely. By default, RDP is vulnerable to brute-force attacks if ports are exposed, and it lacks native multi-factor authentication—meaning external MFA tools are needed for stronger security.

To ensure security, users deploying RDP should follow technical best practices by always enabling Network Level Authentication (NLA), restricting access via VPN or allowlisted IPs, and using strong passwords with MFA. Without these safeguards, misconfigured RDP setups are frequently exploited as entry points for malware, ransomware, and other unauthorized access attacks.

6. Chrome Remote Desktop

  • Use case: Accessing personal devices from anywhere (or Remote Access for Chromebooks )
  • Pros: Free, browser-based simplicity, best for accessing Chromebooks
  • Cons: Basic features, not recommended for professional use or ad-hoc use, potential security risks

Chrome Remote Desktop is a lightweight and straightforward remote access tool designed primarily for personal use and is particularly effective for accessing Chromebooks. It’s the only widely available tool that allows full remote control of Chromebooks, making it an essential solution for organizations like schools managing fleets of Chromebooks. Since Google has restricted third-party tools from accessing Chromebooks at the OS level, most remote support tools—like LogMeIn Rescue—can only offer limited support, such as screen sharing or control of Android apps installed on Chromebooks.

While Chrome Remote Desktop also works for Windows and Mac, it lacks advanced features like file management, remote printing, or multi-monitor support. The setup process for ad hoc help requires both users to install the app and exchange a one-time PIN, which can confuse less tech-savvy users and poses risks of downloading malicious lookalike software.

For scenarios like these, tools like LogMeIn Rescue or Resolve are preferred, as the technician can generate a one-time code and send it directly to the end user, avoiding the need for downloads or complicated setup steps.

Without proper precautions, leaked credentials could potentially compromise your accounts and devices, so it’s not recommended to use Chrome Remote Desktop to access work devices without explicit approval from your IT team.

7. Microsoft QuickAssist

  • Use Cases: Helping Friends and Family
  • Pros: Free, easy for Windows users
  • Cons: Limited functionality and security features, only works for Windows

Microsoft QuickAssist is a free, built-in Windows tool designed for simple, ad hoc remote troubleshooting. Its lightweight nature makes it ideal for helping friends or family fix small issues, especially if they’re already Windows users. Unlike TeamViewer or Chrome Remote Desktop, QuickAssist comes pre-installed onto Windows devices, meaning you don’t have to worry about verbally walking people through downloading a program before being able to provide support.

QuickAssist’s simplicity and ease of use are great for sporadic, one-off sessions, but the functionality is typically too limited for business use. For example, if you need to do anything requiring administrative rights, like downloading a program, you’ll run into issues with UAC prompts. It also doesn’t have the time saving functionality that’s signature of remote support tools, like quick access to device diagnostics, in session scripting, multi-agent collaboration or a file manager. Perhaps most importantly, it lacks in business security features like access controls, audit trails, or session recording. This makes it unsuitable for professional or enterprise-level support, but perfect for quick fixes in smaller, non-technical scenarios.

Choosing the Best Alternative to TeamViewer Today

Choosing the best alternative to TeamViewer depends on your unique use case, as different tools cater to different needs.

  • For helping friends and family for free, choose Microsoft QuickAssist.
  • For only personal device use on Chromebook, choose Chrome Remote Desktop.
  • For everyday remote access, try LogMeIn Pro or GoToMyPC.
  • For enterprise grade remote support and help desks, choose LogMeIn Rescue.
  • For all-in-one IT management with Zero-Trust architecture, choose LogMeIn Resolve.

While there’s no one-size-fits-all solution, with the information outlined you can use to find a tool that aligns with your specific workflow, security requirements, and budget.

For more information on a TeamViewer alternative, browse LogMeIn’s full product list for more details on specific features.