Nexthink

Nexthink spots the issue. Rescue fixes it. One connected workflow, zero tool switching, and faster resolution every time.

LogMeIn Rescue + Nexthink
Nexthink logo
Website
https://nexthink.com

Used with
LogMeIn Rescue

Overview

Nexthink is a leading Digital Employee Experience (DEX) platform, giving IT teams real-time visibility into device health, performance, and employee sentiment. Together with LogMeIn Rescue, that visibility becomes action. Support teams can launch secure remote sessions directly from Nexthink, access live device telemetry inside the Rescue Technician Console, and resolve endpoint issues in a single streamlined workflow — no tool switching, no wasted time. The result is faster resolution, reduced downtime, and a better experience for IT teams and the employees they support. 
What this integration delivers

Reasons to integrate Nexthink with LogMeIn Rescue

Faster Time to Fix

Nexthink identifies the problem; Rescue lets you resolve it instantly. Launch AI-enhanced remote sessions directly from Nexthink and eliminate the time wasted switching tools or recreating context. 

Richer Session Context

Access live Nexthink device telemetry — including system health, performance metrics, and resource utilization — directly inside Rescue for smarter, more accurate troubleshooting.

No Tool Switching

Bring monitoring and remote support into a single, unified workflow. Technicians resolve issues where they're already working, cutting out swivel-chair troubleshooting that slows teams down.

Better Employee Experience

Resolve issues faster and more proactively to minimize employee downtime. Fewer disruptions mean a more productive workforce and measurable gains for IT leadership.

Smarter AI-powered Diagnosis

Rescue AI uses live Nexthink device telemetry to generate precise root cause recommendations before a technician takes a single manual step.

See the Integration in Action

Watch how support teams launch AI-enhanced Rescue sessions directly from Nexthink, access live device telemetry, and resolve issues — all in one seamless workflow.
Integration demo video thumbnail: Customer Support with Nexthink and LogMeIn Rescue.
Frequently Asked Questions

What is the LogMeIn Rescue and Nexthink integration?

How do I launch a Rescue session from Nexthink?

What device data is available inside Rescue from Nexthink?

Do I need to migrate to a new platform to use this integration?

Can technicians run Nexthink remote actions from within a Rescue session?

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LogMeIn Rescue + ServiceNow integration

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Salesforce

Connect Rescue remote support sessions directly to Salesforce records, giving agents instant access to customer history and case data during every interaction.
LogMeIn Rescue + Microsoft Teams integration

Microsoft Teams

Launch Rescue remote support sessions instantly from Microsoft Teams, letting IT teams deliver fast, secure help right where employees are already working.

Smarter Support Starts Here

Connect Nexthink and LogMeIn Rescue to move faster from insight to resolution — and deliver an IT experience your employees will actually notice.