Eliminate manual account setup
Stop creating and configuring Resolve accounts by hand. Entra ID handles provisioning automatically so your IT team can focus on higher-value work.
Microsoft Entra ID
Automatically provision, update, and remove LogMeIn Resolve accounts based on your Entra ID group membership — so your team gets secure, seamless access without extra credentials.
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Microsoft Entra ID
Integration category
Security
Used with
LogMeIn Resolve
Overview
Microsoft Entra ID (formerly Azure Active Directory) is Microsoft's cloud-based identity and access management platform, trusted by organizations worldwide to manage users, groups, and application access. With the LogMeIn Resolve integration, Entra ID automatically provisions, updates, and deprovisions Resolve accounts based on your existing directory attributes and group membership — eliminating manual account management for IT administrators.
What this integration delivers
Provision Resolve accounts the moment a user is added to Entra ID
When a new employee joins your organization, they're typically added to Microsoft Entra ID as part of onboarding. With this integration, that single action automatically creates a corresponding LogMeIn Resolve account — no IT ticket required, no manual setup.
Group membership in Entra ID drives role assignment in Resolve, so users land in the right access tier from the start. IT teams no longer need to juggle two systems or worry about delayed access blocking a new hire on day one.
Group membership in Entra ID drives role assignment in Resolve, so users land in the right access tier from the start. IT teams no longer need to juggle two systems or worry about delayed access blocking a new hire on day one.
Auto Provisioning
Deprovisioning
Single Sign-On
Reasons to integrate Microsoft Entra ID with LogMeIn Resolve
Close security gaps instantly
Stale accounts are a leading cause of unauthorized access. Automatic deprovisioning means former employees lose Resolve access the moment they leave — not days later.
Manage access from one place
Use the directory you already maintain in Entra ID to control who can use LogMeIn Resolve and at what permission level — no separate access management process needed.
Support your MFA and SSO policies
Resolve access is gated through Entra ID, so your existing multi-factor authentication and conditional access policies automatically apply — no additional configuration required.
Frequently Asked Questions
How does the Microsoft Entra ID integration with LogMeIn Resolve work?
What do I need to set up the integration?
Does this integration support single sign-on (SSO) as well as provisioning?
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Microsoft Teams
Add the LogMeIn Resolve app to your Microsoft Teams instance to experience the benefits of conversational ticketing.
