Driving positive outcomes for companies of all sizes
The remote support experience you provide to your customers and employees has a measurable impact on your business. Don’t deliver anything less than remarkable.
“Like with any other service, you want something that's smooth, easy to use, and less of an uplift for the end user. That's the level of support Rescue lets us provide.”
Michael O'LearyManager of Client Services at SNHU
“Rescue Live Lens really helps us cut down on booking unnecessary engineer visits. Having the tool to take a customer through, step-by-step, how to resolve a particular issue is making it really, really easy and simple for customers. There’s a real benefit for us supporting the customer experience.”
Paul StewartCall Center Diagnostics at BT
“LogMeIn Rescue has been significantly helpful to our customer experience from a technology perspective. Often, companies tend to focus on the technology response or how we support our customers and forget about the customer experience itself. We've increased our NPS customer service survey results by 8% since implementing Rescue.”
BJ BaskervilleDirector of Engineering Operations, Asurion
See what our customers love about LogMeIn Rescue.
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Customer Stories
Arise Virtual Solutions
By deploying Rescue, Arise reduced its resolution times, increased its agents’ customer service capabilities and cut costs significantly.
ChargedEV
See how Rescue Live Lens helped ChargedEV improve customer engagement and conversion with home video surveys.
Cognizant
See how Rescue helps Cognizant support their 350,000 global employees with best-in-class, secure IT support.
Evalueserve
How Rescue ensured effective remote support for Evalueserve.
Fordham University
Rescue delivered immediate and significant results for Fordham University.
Hologic
LogMeIn Rescue helps Hologic deliver customer support efficiently and successfully.
Inspiro
See how Rescue helped Inspiro meet customer expectations and service level agreements.
Kapsch
Swifter, more secure remote support for teams worldwide
Law School Admission Council
Rescue’s robust functionality, reliability and speed helped LSAC to meet and then surpass its IT support goals.
Lenovo
By using LogMeIn Rescue's remote support solution, Lenovo has achieved a lower handle time and a lower time to delivery of service, reducing the cost per incident.
LTIMindtree
LogMeIn Rescue has streamlined LTIMindtree’s operations, enabling faster resolutions, higher efficiency, and improved service delivery.
Littlefish
See how Rescue helped Littlefish drive rapid growth and customer service excellence.
Nonprofit Organization
A large non-profit organization switched to Rescue after facing compatibility issues, complex processes, and other limitations while using TeamViewer as its remote IT support solution.
Quatrro Business Support Services
See how Quatrro Business Support Services used LogMeIn Rescue to easily manage and monitor its client infrastructure remotely and provide internal IT support.
Step 1 Software
Adding LogMeIn Rescue to Step 1 Software’s IT toolkit has enabled the company to provide instant remote support in real-time to any computer or mobile device.
Tech Mahindra
The technician team finds LogMeIn Rescue to be the most reliable and easy-to-use tool for their remote support needs.
Wipro
How Wipro created a better service desk experience for users with LogMeIn.
Zero Motorcycles
LogMeIn Rescue is helping Zero Motorcycles scale operations and achieve a higher level of global success in a market that’s poised to take off.
How Trycare Revolutionized IT Support for Healthcare Excellence
Discover how Trycare transformed IT support for greater speed, reliability, and employee confidence.
Success Story: Solid State Tech Services
See how Solid State Tech Services delivers quick, invisible IT support that keeps clients productive.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Success Story: ASHL
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Helpdesq
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Success Story: 360 Orthodontics
See how LogMeIn Resolve Camera Share revolutionizes remote support for 360 Orthodontics hardware – saving time, money, and resources today.
Success Story: Alpha CC
Find out how Alpha CC has reduced helpdesk call times by 20% and anti-virus and disk management times by 50% thanks to the all-in-one IT support capabilities of GoTo Resolve.
Success Story: BPP Education Group
Discover how LogMeIn Resolve empowers BPP to uphold exceptional IT support standards amid surging enrollment, while streamlining onboarding for new staff.
Success Story: Cobb Technologies
Learn how Cobb has provided a superior service at a much better price for their clients. In some cases, the savings even surpassed 50%.
Success Story: Integrated Partner Solutions
Learn how LogMeIn Resolve's unattended support capabilities have helped Integrated Partner Solutions provide a higher level of service to its customers, regardless of their size.
Success Story: RPG Crouch Chapman LLP
Find out why RPGCC chose feature-rich LogMeIn Resolve to upgrade its IT service desk and improve the efficiency and scope of IT management.
Success Story: Zylpha
See how LogMeIn Resolve enables Zylpha's operations team to provide reactive and proactive support, no matter where the user is located.
See how Rescue can seamlessly connect to your processes and workflows
Talk to us to explore how remote support can drive your business.