Frequently asked questions.

What are Emergency Remote Work Kits?

Emergency Remote Work Kits provide everything you need for a seamless transition to a remote workforce including free, limited-time licenses of our meeting, webinar, remote access and support solutions. An Account Executive will work with you to determine how we can best meet your needs.


Who is eligible for the Emergency Remote Work Kits?

We are providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities and Non-Profit organizations as well as current LogMeIn customers.


How long will it take to get the Emergency Remote Work Kit?

We will do our best to get back to you within 1 business day. However, due to an increased number of inquiries, it could take longer. We offer free trials on many of our products and recommend that you sign up and start using our tools today if you find that you're waiting for a reply.


How can I start using Pro now?

Check out our plans and pricing to buy Pro today. OR, sign up and use Pro free for 14 days, with no credit card and no commitments.


Where can I learn more about how to use Pro?

If you want to make sure you can hit the ground running, the following resources can help:

LogMeIn Pro Getting Started Guide

We look forward to speaking with you and helping meet your remote work needs.