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MSP Starter

MSP Complete

Plan Support

Agents Included

1
1

RMM Devices (Endpoints) Included

25
100

MDM Devices (Endpoints) Included

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100

Mobile Support Agent Included

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1

Camera Share Support Agent Included

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1

Remote Monitoring & Management

Dashboard

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Performance Monitor

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Terminal Access

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Background File Manager

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Alerting

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Custom Script Alerts

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Remote Execution

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Antivirus Management

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Windows Updates

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Application Updates

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Recurring remote execution

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Self-Healing Alerts

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LogMeIn Resolve Endpoint Protection software

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Mobile Device Management

Device Configuration and Restrictions

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Application and Content Management

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Device and Data Security

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Real-time Analytics, Dashboards & Reports

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Automated Device Enrollment and Business Policies

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Remote Session

Unattended Remote Access

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Unlimited Instant (clientless) Remote Support

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Reboot and Reconnect

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Multi-Session Handling

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File Transfer

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Admin Mode

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Session Recording

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In Session VoIP

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Multi-Agent Collaboration

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Screen Blanking

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Lock Keyboard & Mouse

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Agent Screenshare

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Session Transfer

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Hardware and Software Asset Management

Unlimited Hardware Assets

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Import Hardware Assets

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Automated Software Discovery

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License Contract Management

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License Compliance Notifications

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Monitor & Track Software Usage

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Integrated User Management

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Reminders

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Attachments

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Export

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Activity Log

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Service Management

Incident Management

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End User Portal

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MS Teams Integration

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Custom Fields, Categories, Tags, & Statuses

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Integrated Remote Support

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Custom Helpdesk Domain

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Problem Management

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AI Capabilities

End user AI-troubleshooting

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Agent-facing AI Assistant

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AI-assisted Scripting

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AI-assisted Ticketing

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Virtual Technician (Beta)

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AI-Powered Knowledge Base

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AI-powered Session Notes (Beta)

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Command Center

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Dynamic Insights

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Mobile Support

iOS Remote View

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Android Remote Control

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Android Unattended Remote Access

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Chromebook Remote View

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Camera Share Support

Zero Download for End User

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Annotations

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VoIP Audio

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Recordings

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Account Administration and Security

Multi-Tenancy Environment

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Zero Trust Access Controls

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Mass Deploy Devices

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Multi-Factor Authentication

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Single Sign-On (SSO)

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Active Directory Connector

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PSA and Software Integrations

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Website PIN entry page integration

LogMeIn Branding removed
LogMeIn Branding removed

Customer Support

Support Center

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Community Support

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Live Email/Chat/Phone Customer Support

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Dedicated Onboarding Manager

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Deployment Assistance

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Automatic Tier 2 Support

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Marketing Support

Showcased on LogMeIn Website and Social Media

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Marketing Tools and Guidance

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