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MSP Starter
MSP Complete
Plan Support
Agents Included
RMM Devices (Endpoints) Included
MDM Devices (Endpoints) Included
Mobile Support Agent Included
Camera Share Support Agent Included
Remote Monitoring & Management
Dashboard
Performance Monitor
Terminal Access
Background File Manager
Alerting
Custom Script Alerts
Remote Execution
Antivirus Management
Windows Updates
Application Updates
Recurring remote execution
Self-Healing Alerts
LogMeIn Resolve Endpoint Protection software
Mobile Device Management
Device Configuration and Restrictions
Application and Content Management
Device and Data Security
Real-time Analytics, Dashboards & Reports
Automated Device Enrollment and Business Policies
Remote Session
Unattended Remote Access
Unlimited Instant (clientless) Remote Support
Reboot and Reconnect
Multi-Session Handling
File Transfer
Admin Mode
Session Recording
In Session VoIP
Multi-Agent Collaboration
Screen Blanking
Lock Keyboard & Mouse
Agent Screenshare
Session Transfer
Hardware and Software Asset Management
Unlimited Hardware Assets
Import Hardware Assets
Automated Software Discovery
License Contract Management
License Compliance Notifications
Monitor & Track Software Usage
Integrated User Management
Reminders
Attachments
Export
Activity Log
Service Management
Incident Management
End User Portal
MS Teams Integration
Custom Fields, Categories, Tags, & Statuses
Integrated Remote Support
Custom Helpdesk Domain
Problem Management
AI Capabilities
End user AI-troubleshooting
Agent-facing AI Assistant
AI-assisted Scripting
AI-assisted Ticketing
Virtual Technician (Beta)
AI-Powered Knowledge Base
AI-powered Session Notes (Beta)
Command Center
Dynamic Insights
Mobile Support
iOS Remote View
Android Remote Control
Android Unattended Remote Access
Chromebook Remote View
Camera Share Support
Zero Download for End User
Annotations
VoIP Audio
Recordings
Account Administration and Security
Multi-Tenancy Environment
Zero Trust Access Controls
Mass Deploy Devices
Multi-Factor Authentication
Single Sign-On (SSO)
Active Directory Connector
PSA and Software Integrations
Website PIN entry page integration
Customer Support
Support Center
Community Support
Live Email/Chat/Phone Customer Support
Dedicated Onboarding Manager
Deployment Assistance
Automatic Tier 2 Support
Marketing Support
Showcased on LogMeIn Website and Social Media
Marketing Tools and Guidance