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Love GoToAssist? Meet LogMeIn Resolve.

Our most powerful remote support tool yet features secure device management, background access, ticketing, automation, and so much more.

Support and access any device, from anywhere

Deliver fast, frictionless remote support and access on virtually all Android, Chrome OS, or iOS devices.

  • Join sessions directly via SMS, PIN, link, or email
  • Easily remotely access device screens and transfer files
  • Chat with agents using VoIP, your web browser, or the app
  • Hand off or record mobile support sessions
Provide remote support on any device, from anywhere.

Unify and automate IT management

Secure and maintain IT infrastructure with advanced remote monitoring and management (RMM) and proactive patch management.

  • Mitigate cyber threat risk, automate IT tasks, and automatically manage endpoints
  • Proactively detect needed patches with Customizable Alerting. Deploy updates while users work using Background Access
  • Keep systems safely up and running in a single dashboard with Antivirus Management
Proactively detect needed patches with Customizable Alerting.

Modernize your helpdesk

From traditional ticketing to conversational ticketing that plugs IT support into the tools you already use – choose the right solution for your team.

  • Submit and manage tickets and start remote support sessions -- all within Microsoft Teams
  • Offer one-click remote support sessions with integrated notes and recordings using Zendesk and ServiceNow
  • Use the desktop agent console, web console, mobile app, or a combination to fit your needs
Conversational ticketing plugs IT support right into the messaging tools your teams are already using.

Explore all of LogMeIn Resolve’s powerful features

Our all-in-one IT tool offers everything you love about GoToAssist – plus so much more.

GoToAssist

LogMeIn Resolve

Robust remote support solution

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Remote support sessions with VoIP

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Remote sound from customer computers

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Improved stream quality during remote sessions

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Adjustable in-session stream quality settings

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Background and in-session file manager

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RMM (including patch management and antivirus management)

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Helpdesk

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Zero-Trust security access controls

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Still using GoToAssist?

Don’t worry, we’re here to help with anything you need.
Streamline support and respond, act, and resolve issues – all in one place.
GoToAssist Support
Learn how to control a remote PC, Mac, or mobile device in seconds.
Maximize productivity with time-optimizing features like unattended access.
GoToAssist See It Support
See it to solve it using your customer’s live-streaming camera feed.
Make secure I-T simple and keep systems safe while business stays up and running.
Service Desk Support
Create an oline support portal as a quick, simple way for customers to get help.
Frequently Asked Questions

Why LogMeIn Resolve?

Can I upgrade from GoToAssist?

What else am I getting with LogMeIn Resolve?

What if I'm just looking for Remote Support?

Let’s make IT easy together

See what our most powerful all-in-one IT support tool can do for your business.