LogMeIn Resolve

Real results with Resolve

Discover how businesses streamline IT management, boost productivity, and achieve unparalleled efficiency with LogMeIn Resolve. 
LogMeIn Resolve remote support and IT management solution for MSPs and SMBs.
Wolters Kluwer logo

“I tested Resolve for several weeks and never experienced any issues or interruptions. It’s a very stable software — and now we are very satisfied with this choice.”

Benito Tedesco | Technical Support Specialist, Wolters Kluwer

See how LogMeIn Resolve enhanced IT support for Wolters Kluwer. Click to watch.
Zylpha logo

“LogMeIn Resolve is so easy and intuitive to use that customers have no problem connecting with us and sharing their screens. The file transfer and chat functions are extremely useful too.”

Debi Davies | Operations Manager, Zylpha

How Zylpha delivers proactive and reactive support with LogMeIn Resolve.

G2 award-winning IT solution

  • Rated

    G2 award badges featuring High Performer, Easiest Setup for Enterprise and Fastest Implementation for Enterprise.

    Overall on G2

  • Award-winning

    G2 award badges featuring High Performer, Easiest Setup for Small Business and Fastest Implementation for Enterprise.

    IT Solution

LogMeIn Resolve's Reviews (Based on G2 Summer 2026)

Evaluation Criteria 
LogMeIn resolve
Overall
 
★ 4.3 / 5 (450+ responses)
 
Likelihood to Recommend 
8.8
Meets Requirements
9.1
Ease of Admin
9.0
Ease of Doing Business With 
8.8
Quality of Support 
8.9
Ease of Setup
8.9
Ease of Use
9.0
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Customer Stories

Arise Virtual Solutions
Arise Virtual Solutions case study. Click to read.
By deploying Rescue, Arise reduced its resolution times, increased its agents’ customer service capabilities and cut costs significantly.
Alpha CC
Alpha CC IT Solutions case study. Click to read.
Find out how Alpha CC has reduced helpdesk call times by 20% and anti-virus and disk management times by 50% thanks to the all-in-one IT support capabilities of LogMein Resolve.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
ASHL
Adviser Services Holdings Ltd case study. Click to read.
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
BPP
BPP Education Group case study. Click to read.
Discover how LogMeIn Resolve empowers BPP to uphold exceptional IT support standards amid surging enrollment, while streamlining onboarding for new staff.
ChargedEV
ChargedEV case study. Click to read.
See how Rescue Live Lens helped ChargedEV improve customer engagement and conversion with home video surveys.
Cobb Technologies
Cobb Technologies case study. Click to read.
Learn how Cobb has provided a superior service at a much better price for their clients.  In some cases, the savings even surpassed 50%.
Cognizant
Cognizant case study. Click to read.
See how Rescue helps Cognizant support their 350,000 global employees with best-in-class, secure IT support.
DeCicco & Sons
DeCicco and Sons case study. Click to read.

Discover how DeCicco & Sons streamlined IT support across 11 locations—improving response times and efficiency—with the help of LogMeIn Resolve.

Evalueserve
Evalueserve case study. Click to read.
How Rescue ensured effective remote support for Evalueserve.
Fordham University
Fordham University case study. Click to read.
Rescue delivered immediate and significant results for Fordham University.
Fullsteam
Fullsteam case study. Click to read.
How Fullsteam unified remote support across multiple subsidiaries with LogMeIn Rescue
Helpdesq
Helpdesq case study. Click to read.
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Hologic
Hologic case study. Click to read.
LogMeIn Rescue helps Hologic deliver customer support efficiently and successfully.
Inspiro
Inspiro case study. Click to read.
See how Rescue helped Inspiro meet customer expectations and service level agreements.
Integrated Partner Solutions
Integrated Partner Solutions case study. Click to read.
Learn how LogMeIn Resolve's unattended support capabilities have helped Integrated Partner Solutions provide a higher level of service to its customers, regardless of their size.
Kapsch
Kapsch case study. Click to read.
Swifter, more secure remote support for teams worldwide
Law School Admission Council
Law School Admission Council case study. Click to read.
Rescue’s robust functionality, reliability and speed helped LSAC to meet and then surpass its IT support goals.
Lenovo
Lenovo case study. Click to read.
By using LogMeln Rescue's remote support solution, Lenovo has achieved a lower handle time and a lower time to delivery of service, reducing the cost per incident.
LTIMindtree
Lenovo case study. Click to read.
LogMeln Rescue has streamlined LTIMindtree's operations, enabling faster resolutions, higher efficiency, and improved service delivery.
Littlefish
Littlefish case study. Click to read.
See how Rescue helped Littlefish drive rapid growth and customer service excellence.
Nonprofit Organization
Nonprofit Organization case study. Click to read.
A large non-profit organization switched to Rescue after facing compatibility issues, complex processes, and other limitations while using Team Viewer as its remote IT support solution.
Quatrro Business Support Services
Quattro Business Support Services case study. Click to read.
See how Quatrro Business Support Services used LogMeln Rescue to easily manage and monitor its client infrastructure remotely and provide internal IT support.
RPGCC
RPG Crouch Chapman LLP case study. Click to read.
Find out why RPGCC chose feature-rich LogMeIn Resolve to upgrade its IT service desk and improve the efficiency and scope of IT management.
Solid State Tech Services
Solid State Tech Services case study. Click to read.
See how Solid State Tech Services delivers quick, invisible IT support that keeps clients productive.
Step 1 Software
Step 1 Software case study. Click to read.
Adding LogMeln Rescue to Step 1 Software's IT toolkit has enabled the company to provide instant remote support in real-time to any computer or mobile device.
Telecom Technicians, Inc.
Telecom Technicians Inc. case study. Click to read.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Tech Mahindra
Tech Mahindra case study. Click to read.
The technician team finds LogMeln Rescue to be the most reliable and easy-to-use tool for their remote support needs.
Trycare
Trycare case study. Click to read.
Discover how Trycare transformed IT support for greater speed, reliability, and employee confidence.
Wolters Kluwer
Wolters Kluwer case study. Click to read.
LogMeIn Resolve helps Wolters Kluwer save time and improve accuracy with AI-generated session summaries that can be instantly shared and added to Salesforce.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Wipro
Wipro case study. Click to read.
How Wipro created a better service desk experience for users with LogMeln.
Zero Motorcycles
Zero Motorcycles case study. Click to read.
LogMeln Rescue is helping Zero Motorcycles scale operations and achieve a higher level of global success in a market that's poised to take off.
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Zylpha
Zylpha case study. Click to read.
See how LogMeIn Resolve enables Zylpha's operations team to provide reactive and proactive support, no matter where the user is located.
360 Orthodontics
360 Orthodontics case study. Click to read.
See how LogMeIn Resolve Camera Share revolutionizes remote support for 360 Orthodontics hardware – saving time, money, and resources today.

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Frequently asked questions

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Simplify IT with one unified platform

Replace fragmented solutions with LogMeIn Resolve’s unified platform to centralize your remote support so your team can solve incidents without juggling extra tools.