Zero Trust security – built in
TeamViewer still charges enterprise rates for basic SSO. Resolve ships with industry-first Zero Trust architecture with SSO available in every plan.
LogMeIn Resolve vs TeamViewer
Resolve is the unified IT management platform that replaces TeamViewer with something you can actually trust — a single, secure console that does it all. See why it’s the best TeamViewer alternative.
FEATURE | LOGMEIN RESOLVE | TEAMVIEWER | WHY IT MATTERS |
|---|---|---|---|
Remote Access & Support |  | | The foundation of support – both platforms deliver. |
Zero Trust Architecture | |  | Prevents supply-chain attacks without added complexity. |
SSO / Identity Integration | | ⚠️ Requires TeamViewer Tensor | Secure access control shouldn't cost extra. With Resolve, it doesn't. |
Patch Management | | ⚠️ Requires TeamViewer ONE | Keeping endpoints current is non-negotiable. Resolve includes it — TeamViewer locks it behind a separate platform. |
RMM (Remote Monitoring & Management) | | ⚠️ Fragmented — basic monitoring available as a paid add-on; full RMM requires TeamViewer ONE | One console for monitoring, alerting, and automation. No bolt-ons, no switching tools mid-ticket. |
Practical AI | Agentic AI and automation | ️ ️⚠️ AI-assistant and Session Notes | AI that goes beyond the session. Resolve automates tasks, surfaces insights, and builds knowledge — not just notes. |
Where LogMeIn Resolve wins
True unified platform
RMM, remote access and support, MDM, asset management, helpdesk, and more — all native, all in one console. No bolt-ons, no duct tape.
Pricing transparency you can trust
No surprise line items at renewal. Resolve makes zero-trust, SSO, and more available without price hikes. Just clear, predictable value.
Connections customers approve
End-users trust LogMeIn. TeamViewer's public breaches and scammer abuse have compromised trust—even leading some clients to block it.
Why Choose LogMeIn Resolve vs TeamViewer
Stop paying more to stay secure
The features you need to run a secure IT operation — SSO, Active Directory integration, and robust identity controls — are locked behind TeamViewer's Tensor tier, which runs 4–6× the cost of a standard team plan.
With LogMeIn Resolve, it comes standard. Every plan includes:
- SSO / identity provider integration
- Active Directory connector
- Industry-first Zero Trust Architecture
Replace the stack, not just the tool
LogMeIn Resolve was architected from the ground up as a secure, AI-powered Unified Endpoint Management (UEM) solution:
- Remote Access & Support — unattended and attended, camera share
- RMM — monitoring, alerting, and automation in the same console
- Patch Management – automated OS and third-party application patching
- MDM — manage and secure mobile endpoints natively
- Helpdesk — ticketing, MS Teams integration, AI self-service
- Asset Management – manage hardware and software assets
- Data Protection — EDR, XDR, BCDR, and more with LogMeIn Data Protection powered by Acronis
Easier experience for your end-users
TeamViewer's version mismatches block connections before troubleshooting even starts — forcing techs to walk users through reinstalls every time. With LogMeIn Resolve, clients connect in seconds via link or PIN, and the session just works — so techs can focus on fixing, not facilitating.
Your TeamViewer alternative: explore LogMeIn Resolve solutions
Proactive IT management
LogMeIn Resolve RMM
Mitigate the risk of cyber threats, automate routine IT tasks, and gain better visibility and control over your endpoints.
Easily manage mobile devices
LogMeIn Resolve MDM
Manage mobile devices, automate tasks, and report on your fleet.
Discover the perfect Resolve plan
LogMeIn Resolve Plans & Pricing
Find the perfect Resolve plan to fit your IT management needs.
Why people choose LogMeIn vs TeamViewer
" We have tried many different remote softwares and [LogMeIn] Resolve is the most thorough and the easiest to use. It is so easy to walk a user through the setup/connection process. The tech can even see which step of the process the user is on during the setup."
Jeff M.
IT Manager
Don't take our word for it. See what customers love about LogMeIn Resolve
Frequently asked questions
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