Boost your MSP's profitability with LogMeIn Resolve

Grow your profits and take on more customers with intuitive Unified Endpoint Management (UEM)
Plans starting at $2.07 per endpoint / month

Automate, integrate, and grow your MSP profitability with LogMeIn Resolve

Woman uses LogMeIn Resolve for mobile IT support.
Unify Endpoint Management
Resolve unifies RMM and MDM so you can easily manage all customer endpoints with a single solution.
Integrate LogMeIn Resolve MSP software that you already use
Work Seamlessly
Integrate Resolve with the MSP software you already use, including Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and more. 
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Enhance Security
Built on the only RMM zero-trust architecture, Resolve protects your MSP and your customers from breaches other solutions can’t.

Drive profitable growth through modern, unified endpoint management

Drive profitable growth through modern, unified endpoint management

Resolve provides MSPs with the solutions necessary to proactively manage endpoints with self-healing alerts, automated patch management, recurring task-automation, and more.  

  • Centralize and automate patch management with Windows patching policies, and gain the ability to view and schedule third-party patches across multiple endpoints
  • Leverage AI-powered scripting that can be used to automate repetitive and time-consuming tasks
  • Easily create alerts with predefined alert presets, and customize them to ensure priority alerts never fall through the cracks
LogMeIn Resolve MDM interface displaying device management and security options to protect business data, unified endpoint management

Native Mobile Device Management

Protect and manage customer mobile devices through a single platform. Manage smartphones, tablets, and laptops to protect and secure the mobile devices customers use.  

  • Gain control over mobile devices and their usage
  • Keep devices and their data secure
  • Automate device enrollment to save your team time
Desktop view of the LogMeIn Resolve MDM interface displaying device management and security options to protect business data on BYOD devices.

Best-in-class Remote Access and Support

LogMeIn Resolve’s all-in-one IT management solution provides seamless remote access and support options that are feature-rich, and easy to use for both your team and your customers.  

LogMeIn Resolve scalable platform efficiently manages devices and supports Android, iOS, Windows, and other operating systems

Insightful and Dynamic Reporting

Gain access to standard reports that can be used internally and externally with customers. These reports are designed to quickly offer insights that will drive better decisions, and display customer value.

  • Access predefined reports for RMM activities, Inventory, Helpdesk, Remote Sessions, and Executive summaries
  • Improve auditing and accountability with a comprehensive activity log of configuration changes and device level actions.
  • NEW: Prompt Resolve with natural language queries to easily create customized, professional reports
LogMeIn Resolve reporting system extracts data for internal review, delivering insights that support smarter business decisions and highlight value to customers.

Powerful, Practical AI

AI features streamline tedious tasks like recording session notes, knowledge base article creation, and even the execution of resolution steps, allowing your MSP to do more without adding headcount.

  • Save your techs time with AI-powered session notes from remote support sessions, and use those notes to generate knowledge base articles
  • Lean on Resolve’s Virtual Technician to execute tasks for you, saving your team time and allowing them to focus on more critical tasks
  • Quickly uncover the data you need to do your job and make better decisions using natural language queries to create custom reports
AI features automate session notes, knowledge base creation, and resolution steps, helping MSPs do more without extra headcount.
Protect your MSP and your customers like no other RMM can

Expert onboarding and elevated support ensure optimal use of LogMeIn Resolve right from the start

As an MSP partner, you will have priority, tailored onboarding from a dedicated MSP Customer Success Manager. Their expertise ensures a smooth transition to Resolve, helping you quickly maximize the value.

Once onboard, you will receive automatic Tier 2 support, ensuring quick and efficient resolution of any issues that may arise.

 

Woman uses LogMeIn Resolve for mobile IT support.

See what MSP customers love about LogMeIn Resolve

Explore LogMeIn Resolve’s capabilities that
empower your Early-Stage MSP

Patch Management
Simplify how patches are managed through Resolve’s centralization and automation capabilities. Keep customers safe from potential issues and cyber threats by tracking, testing, and installing patches all from the Resolve console.
IT Automation
Free your technicians from time-consuming, repetitive tasks, so they can focus on challenging and interesting work. Leverage Resolve’s automation to do the mundane, routine tasks like software installation and updates for you.
Remote Access
Use unattended access to work on devices without the end-user present to keep everything running. Or take advantage of background access and fix issues without interrupting the current user’s workflow.
Remote Support
Fix issues from anywhere, with customer friendly options for ease-of-use.  Features like Camera Share let MSPs see what customers see, reducing unnecessary onsite visits.
Built-in Helpdesk and Knowledge Base
Track customer issues and internal knowledge all within the Resolve platform. Modern ticketing and easily accessible knowledge base articles equip MSP teams to resolve issues faster.
Data Protection
LogMeIn Data Protection Suite powered by Acronis ensures that every endpoint can be seamlessly managed, secured, and is fully recoverable in the event of a cyberattack, data loss, or system failure.
Mobile Device Management (MDM)
Protect and manage customer mobile devices through a single platform. Manage smartphones, tablets, and laptops to control app access, enforce security policies, and remotely wipe lost or stolen devices with ease.
AI Automation and Insights
Resolve's AI features boost IT workflow efficiency. Use AI to create custom reports, perform repetitive tasks, create scripts, and more.
MSP Software Integrations
Integrate Resolve with tools like Acronis, SentinelOne, HaloPSA, ConnectWise PSA, and more to streamline operations and eliminate double-entry.
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Grow your MSP with Modern UEM

Deliver exceptional service, maximize efficiency, and scale your operations effortlessly with LogMeIn Resolve.