LogMeIn Resolve
ConnectWise
Ease of use (no scripting knowledge required)
Streamlined all-in-one IT software, ideal for SMBs
Included camera share
Fast, lightweight architecture
Need ticketing, RMM, and/or remote access? ConnectWise offers these solutions, but gaining full functionality means an additional purchase and management of each solution. LogMeIn Resolve combines all these critical features into one consolidated platform: no need for switching tabs, or evaluating and learning new products.
ConnectWise Automate can take years to learn, and generally requires a dedicated person to manage. LogMeIn Resolve’s refreshingly simple drag-and-drop, no-code interface lets you run essential tasks without prior scripting knowledge.
ConnectWise made headlines in 2020 when a flaw in Automate resulted in a ransomware attack which affected over 20,000 customers. Between LogMeIn’s zero trust security architecture and spotless security reputation, rest assured that your customers’ data is safe.
Connectwise Automate is known for its steep learning curve. Customers note the time investment to understand and maintain the tool “never seemed to finish.” Ramp-up time1 is not included in the initial term, which lengthens the contract period. LogMeIn Resolve makes it easy to complete essential RMM tasks, without scripting knowledge.
With an RMM solution like Connectwise Automate, not only are you paying for the cost of the product, you’re paying for the extensive training required to get the most out of it – as well as the overhead of the dedicated employees you’ll need to manage the tool.
With Automate being nearly 20 years old, and ConnectWise lowering investment2 in favor of other products, customers describe the interface as “archaic”3 and the platform as “painfully slow.”4 LogMeIn Resolve’s best-in-class tools are constantly updated with the most current technology.
With so many amazing features, LogMeIn has become a favorite of IT pros across industries. Here’s just a glimpse of what LogMeIn Resolve offers:
See how LogMeIn Resolve stacks up against the competition.
