Make Rescue your own.

Every remote support session has an impact on your reputation. Represent your brand in the best way possible with customizable features that meet your end user's needs. Start your free 14-day trial.
No credit card required

Calling Card Desktop Icon

Simple connections mean less stress.

Pre-install a calling card on remote desktops for stress-free, one-click access to the helpdesk. Add your logo to build brand awareness.

Edit calling card fields for a custom desktop icon.

Make it easy to access support with Website Integration.

Give customers an easy way to initiate support without leaving your website. Here are three ways to seamlessly integrate Rescue on your site.

Custom PIN Entry Form

Users simply enter a code to access support. You can put PIN entry forms on different webpages to direct support traffic to the right technician.

Custom Channel Entry Form

Users fill out custom text entry boxes to pre-populate information, giving the technician a head start to help.

Channel Link

Create a faster path to support. Users simply click a link without needing to enter any information to start a session.

Custom Chat

Brand the conversation.

Display your company name and logo in the chat window. You can direct users to download the app or fully embed the instant chat app into a web-based application.

A custom chat window with your branding.

Global Language Support

Reach users worldwide.

Support globally in your customers’ and technicians’ local language. The full Rescue product is available in 12 languages and the Customer Applet is available in 29 different languages.

https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/project-global/global/feature-pages/rescue/url/remote-support-features/customization-and-branding/feature-content-2cols-3.png?h=716&iar=0&w=1252

Live Translation Service

Offer multi-language support, in real time.

Consolidate high-cost multi-lingual call centers. Offer multi-lingual support to customers and end users effortlessly by using live chat and screen translation services powered by Google Translate – regardless of the language spoken by your agents. Customize glossaries and establish a default language with minimal configuration.

Chat dialogues displaying a conversation in English and French.

Mobile App Customization

Tailor your in-app support.

Provide customers with a seamless way to get help within your mobile app. Rescue’s SDKs lets you create a customized mobile support experience in your app environment.

https://edge.sitecorecloud.io/gototechnol00e8-mktglobalxm07e7-mktglobalpr9498-b870/media/project-global/global/feature-pages/rescue/url/remote-support-features/customization-and-branding/feature-content-2cols-5.png?h=716&iar=0&w=1252

See for yourself.

Start a 14-day free trial of Rescue and gain remote access to computers, tablets, and phones today!
No credit card required