Supporting Manufacturing with Seamless, Secure Remote Support Software

Deliver seamless technical support for your customers – from resellers to end-users to the factory floor – with LogMeIn Rescue. Whether you’re supporting consumer electronics, complex medical devices, or industrial equipment, Rescue empowers your team to provide fast, personalized, and secure support for the products your customers rely on.

Accelerate Resolutions, Ensure Uptime.

A worker repairing equipment using Rescue support software with smartphone camera or screen sharing to troubleshoot issues, supported by multi-platform integrations including Windows, Mac, iOS, Android, and Linux.

Deliver Service That Customers Remember

Laptop screen showing Rescue's Custom Calling Card configuration options, desktop shortcut for one-click access like Facebook, Slack, Google, and Outlook are displayed to the left, emphasizing compatibility and customization.

Raise Support Standards While Simplifying Compliance

Laptop screen displaying a Rescue support session with active video streaming and annotation tools for remote technical assistance. Icons on the left represent features like video, screen sharing, and voice support. A chat panel shows session notes, highlighting seamless communication and compliance management.
"We use Rescue in every contact center we have around the world. The Rescue team has been very helpful as we look for ways to better manage all of our agents worldwide."
Ronald Mitchell
Director, World Wide Contact Centers, Lenovo
Lenovo logo

Supporting Manufacturers with Flexible and Seamless Remote Support for any Device, Customer or Use Case

Every product has different support needs and different customers. Empower your technical support teams to provide fast and secure support, tailored to your product and customers.

Trusted by manufacturers like

Hologic logo

Learn how Hologic reduced travel savings of one product group by $50k/year while improving customer Satisfaction with Rescue

Ready to streamline manufacturing support?

Deliver fast, secure, and flexible remote support for every product, customer, and factory-floor device – all with one powerful platform.