LogMeIn Rescue: Your remote support solution for enterprise needs

Deliver superior employee experiences from anywhere — on every device

As an IT professional supporting internal teams, you're under pressure to deliver exceptional technical support while navigating challenges such as:

Battling the war for IT talent
Meeting ever-rising demands for data security
Managing the diverse needs of siloed teams

Introducing Rescue: Your enterprise-grade remote support solution


Our remote support solution helps you support your teams, optimize resources, and enhance your end user's experience.

Rescue streamlines IT processes


  • Provide seamless and consistent ad-hoc IT support across Windows, Mac, iOS, Linux, Chromebook, and Android devices
  • Access unattended devices instantly and securely with unlimited endpoints
  • Troubleshoot offline devices with end-user camera sharing and annotation
  • Support employees from anywhere with both browser-based and desktop tech consoles
  • Solve issues faster with one-click system info, in-session scripting, or high-speed file transfers
  • Enjoy peace of mind with a reliable solution boasting 99.999% uptime
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Customized to your environment

  • With 10+ connection methods, requesting support is as easy as clicking a desktop shortcut or sending an MS Teams message, making it accessible for all users
  • Customize all aspects of the support experience with brandable components and flexible workflows 
  • Integrate seamlessly with your existing ecosystem with free out-of-the-box integrations and open APIs and SDKs for personalized solutions
Interface showing the various Rescue integrations.

Seriously secure

  • Provide tailored safety parameters based on user needs with granular technician and admin permissions, ensuring only essential access is given to those who need it
  • Rescue's Security package offers enhanced protection against malicious actors with device and IP restrictions, pin validation and more
  • Maintain a powerful audit trail with reports that track logins, setting changes, and every tool used by technicians while in session
  • Receive real-time notifications for important events like changes in admin information or login attempts to spot suspicious activity in your account
Manage and control your admin permissions, session validation measures, and data storage policies.

With Rescue, businesses can save time and money — and we have the numbers to prove it! A Forrester Total Economic Impact™ study showed:

395 percent
total ROI – payback in less than 6 months
50 percent
less time to complete service tickets
35 percent
faster issue resolutions for customers
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Real results: A closer look at our satisfied customers

With over 1 billion sessions (that’s 1 billion+ end users helped!) and counting since 2005, see how our customers achieved better outcomes with Rescue.

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"Rescue lets us provide a higher level of support to our customers, and users are over the moon with it."

Michael O'Leary

Manager of Client Services at SNHU

Unlock seamless enterprise support today!