Find the right LogMeIn Rescue plan for you
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See Add-Ons
See Add-Ons
AI
AI-powered insights and fixes to help every technician resolve issues faster.
- Session Summary
- Device Analysis
- Error Analysis
- In-Session Recommendations
- Advanced ServiceNow Integration
AI
Enhanced Security
Translation
Mobile Support
Remote Device Support
Enterprise Offering
Remote Support
File Transfer
Linux Support
Real-time Monitoring and Reporting
Remote Control
Screen Sharing
Customization & Branding
Custom & Predefined Support Channels
Customization & Branding
Desktop Calling Card
Integrations, APIs & Mobile SDK
Administration and Reporting
Real-time Monitoring
Reporting & Insights
Session History & Recording
Agent & Administrator Management
Mobile Support
Top Smartphone & Tablet Support*
SMS Connection Method*
Mobile Device Configuration*
Push Various Profiles & Settings*
SDK for in-app Support*
Security and Compliance
Customizable Permissions & Controls
Auditing & Reporting
Single Sign-on & AD sync
Data Residency & Storage Customization
Pin Code Validation
Artificial Intelligence
AI Session Summaries**
AI Device Analysis**
AI Error Analysis**
AI In-Session Recommendations**
Advanced ServiceNow Integration**
Live Chat & Screen Translation***
VIP Support
White Glove Onboarding
24/7/365 Phone Support
Dedicated Technical Account Manager Team
Priority Response & Committed SLAs
Dedicated Support Number
VIP Support Portal
Proactive Notifications for Emergencies, Maintenance & Product Updates
Quarterly Business Reviews
Annual Product Meetings
Powerful Features to Enhance Your Workflow
Live Lens
Cut time to resolution with instant, on-site visibility from anywhere
- Smartphone Camera Sharing: Live camera access for fast issue resolution
- Annotations: Add arrows, text, and shapes to the paused video feed.
- Session Reporting: View historical data to analyze usage and team metrics
- Support Session Transfer: Hand off live sessions instantly, no restart needed
- VoIP Audio: Built-in audio for clear, fast communication and resolution
Live Guide
Guide users live through any website—instantly, with zero downloads
- Any Webpage, Browser, or Device: Support users on any site or device
- In-Session Chat: Communicate details quickly and clearly during support
- Session Recording: Securely capture sessions for quality and audit needs
- Two-Way Video & VoIP: Enhance support with real-time voice and visual clarity
- PDF Document Support: Open and annotate PDFs in-session to guide customers
What does my subscription include?
How does the free trial work?
Can I get a customized quote for LogMeIn Rescue?
Can LogMeIn Rescue be integrated for specific use cases?
Who do I contact if I have a billing question?
Can I change my plan after I purchase?
Do you charge tax?