LogMeIn Central Resources
Take a deep dive into the resources that can help you build your business with LogMeIn Central
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Competitor Comparisons
LogMeIn vs TeamViewer
The most secure TeamViewer alternative for successful SMBs, offering premium features without the premium price tag.
LogMeIn Resolve vs TeamViewer
Go with IT support with SSO, ticketing, and built-in Remote Monitoring & Management.
LogMeIn Resolve vs ConnectWise
Discover a fast, easy-to-use, all-in-one solution for IT support.
LogMeIn Resolve vs AnyDesk
Choose simple, secure all-in-one IT support with ticketing and RMM included.
Datasheet: LogMeIn Resolve Remote Support
With work happening anywhere, IT needs to be everywhere. Support any device securely and seamlessly.
Datasheet: LogMeIn Resolve Zero Trust
Learn how to protect your devices with the industry's first-of-its kind zero trust access control.
Datasheet: LogMeIn Resolve Overview
Meet the all-in-one IT management solution purpose-built for today’s support challenges.
Customer Stories
Arise Virtual Solutions
By deploying Rescue, Arise reduced its resolution times, increased its agents’ customer service capabilities and cut costs significantly.
ASM
See how ASM uses full Rescue functionality to deliver rapid-response business systems support to its hybrid workforce.
ChargedEV
See how Rescue Live Lens helped ChargedEV improve customer engagement and conversion with home video surveys.
Cognizant
See how Rescue helps Cognizant support their 350,000 global employees with best-in-class, secure IT support.
Evalueserve
How Rescue ensured effective remote support for Evalueserve.
How Trycare Revolutionized IT Support for Healthcare Excellence
Discover how Trycare transformed IT support for greater speed, reliability, and employee confidence.
Success Story: Solid State Tech Services
See how Solid State Tech Services delivers quick, invisible IT support that keeps clients productive.
Success Story: Cummins Inc.
Cummins Inc., a global leader in power technology, needed to connect its teams and processes across continents. We deployed a unified platform that empowers real-time collaboration and rapid issue resolution.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Success Story: ASHL
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Helpdesq
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Success Story: Lenovo
By leveraging Rescue, Lenovo has successfully transformed its global support operations, offering faster, more efficient service while reducing costs.
The solution of choice: why one nonprofit prefers LogMeIn over TeamViewer
A large nonprofit organization switched to LogMeIn after facing compatibility issues, complex processes, and other limitations while using TeamViewer as its remote IT support solution.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Industry Insights
The MSP Maturity Blueprint
Today’s MSPs are juggling more complexity than ever. This playbook summarizes our MSP Maturity Hub — outlining a proven framework to strengthen operations, grow recurring revenue, and drive long-term profitability.
2025 Cybersecurity Playbook for MSPs & IT
Based on our podcast with Acronis’ Steve Brining and the latest Acronis Cyberthreats Report, this guide outlines the top 2025 threats and practical steps MSPs and IT Teams can take to strengthen their cybersecurity posture.
New Mighty Guide: Simplified MDM Fuels Business Growth for MSPs
Discover how simplified MDM can help your MSP reduce overhead, increase margins, and deliver stronger client outcomes. This new MDM Mighty Guide shares expert strategies and real-world advice from MSP leaders on turning mobile management into a scalable, profitable service.
Ebook: The Pulse of Work in 2025
Our global study of workplace technology and trends explores AI hype versus reality, AI practical use cases, the ROI of AI, and more.
5 Ways RMM Automation Saves Time and Money for MSPs
Discover how RMM automation drives efficiency, reduces costs, and increases profit margins for your MSPs.
eBook: AI in IT Management and Support
Explore the current landscape of AI adoption, perceptions, and challenges in the IT industry.
10 Features You Must Try in LogMeIn Central
Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.
Aberdeen For More Effective Endpoint Security White Paper
Endpoint management solutions can help address the chronic ineffectiveness of endpoint security
How Central Wins Against Traditional VPN Solutions
Learn how LogMeIn Central is a better solution than traditional VPN offerings
IDC Analyst Connection Report
IDC analyzes how to protect endpoints from attacks.
LogMeIn Security
An in-depth look at LogMeIn Central's security practices
The Surprising New State of IT in a Remote World
Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success
The Surprising State of IT Security Whitepaper
Read how 500 IT professionals see IT security at their companies
Top 10 LogMeIn Central Features to Support a Remote Workforce
LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.
Uncovering the Harsh Realities of Endpoint Management with LogMeIn's CTO
New LogMeIn report confirms endpoint management is critical for IT organizations.
Five challenges in Remote IT Support
Find out how LogMeIn Resolve and Rescue can address five main challenges facing remote IT support professionals today.
New IDC Research Report: Modern Endpoint Management for MSPs
Discover actionable strategies from the partnership between LogMeIn Resolve and IDC.
Cybersecurity First Approach to MSP Services
Explore our latest white paper to discover how managed service providers (MSPs) can gain a competitive edge by adopting a cybersecurity-first mindset.
Free MSP Marketing Assistant
Write your MSP's marketing content better, faster, and with less stress with our FREE MSP Marketing Assistant
Our Products
Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video
Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support
With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support
Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility
Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support
This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Datasheet: LogMeIn Resolve Zero Trust
Learn how to protect your devices with the industry's first-of-its kind zero trust access control.
Datasheet: LogMeIn Resolve Overview
Meet the all-in-one IT management solution purpose-built for today’s support challenges.
Datasheet: Rescue Resolve Central Comparison
Ensure your team is ready to handle anything and everything. Compare our IT management, access, and support solutions
What is Remote Access?
Remote access allows you to connect to a computer in another location as if that device were in front of you. Learn how it works, different types, and benefits.
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.
Remote Work Tips
Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support
Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service
When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support
Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service
Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support
With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service
In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service
Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infographic: Consistent, Reliable Support
Discover the top three things keeping IT leaders up at night, and one way to solve them.
eBook: How to Maximize the Impact of LogMeIn Resolve
LogMeIn Resolve offers great benefits right out of the box, including the industry’s first zero trust security architecture.
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Webinars and Training
On-Demand Webinar: What We Learned From Motorola
Webinars | Remote Support, Customer Service
Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.
Webinar: Capture and Keep Attention
Make a good first impression during virtual events with Cindy Huggett, CPTD.
Webinar: Elevate Your Online Presence
Rasheryl McCreary offers tips on how to deliver authentic and engaging presentations on video.
Webinar: Embracing Work From Anywhere
The future of work is here. Are you ready?
Webinar: Problem Solving in Virtual Meetings
Excel in online decision meetings with tips from Nina-Nike Velander
Webinar: 11.5 Tactics to Rock Your Webinars
Make your online presentations stand out.
All Webinars
There are plenty more where that came from - browse all webinars in our GoToStage library.
Analyst Reports
Ai Jobs in the Market
Keep an active tab on your IT infrastructure with LogMeIn Central
Analyzing the Ai Global Market
Keep an active tab on your IT infrastructure with LogMeIn Central
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Analyst Reports | Remote Support
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
The Complete Guide to Communicating the Business Value of IT Support
If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.
Global Ai Report
Keep an active tab on your IT infrastructure with LogMeIn Central
IDC: Transforming the User Experience through Best-in-Class Support
Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.
Opinions on ai
Keep an active tab on your IT infrastructure with LogMeIn Central
Overcoming CX Challenges with Remote Support
Analyst Reports | Remote Support, Customer Service
The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.
The Importance of Remote Support in a Shift-Left World
Analyst Reports | Remote Support
In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.
Mobile Devices: The New Frontier for IT
Analyst Reports | Remote Support, Mobility
How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.
Who Needs Co-browsing?
Analyst Reports | Customer Service
Get on the same page with customers to benefit your business.
Datasheets
Datasheet: Elevate Customer Satisfaction with LogMeIn Rescue
See how LogMeIn Rescue helps professional services streamline onboarding, resolve issues faster, and elevate client satisfaction—without increasing costs.
Datasheet: Revolutionize Customer Support with LogMeIn Rescue
Discover how leading manufacturers boost uptime, satisfaction, and efficiency.
LogMeIn Resolve Data Protection Suite Powered by Acronis
LogMeIn Resolve Data Protection Suite powered by Acronis offers IT teams and MSPs a unified platform for backup, disaster recovery, SaaS data protection, and advanced endpoint security—ensuring business continuity across on-premises and cloud environments.
Why Data Protection Is a Must-Have for MSPs
Learn how the LogMeIn Resolve Data Protection Suite powered by Acronis helps MSPs deliver reliable, end-to-end protection.
Mobile Device Management (MDM) Feature Spotlight
LogMeIn Resolve MDM makes it simple for MSPs to centrally manage all of their customers’ smartphones, tablets, and laptops—whether they run on Android, Apple, or Windows. Deliver secure, efficient, and scalable device management to support both your clients and your growing business.
The All-In-One IT Management Platform MSPs Need
Managing separate RMM, MDM, and remote support tools can be complicated and quickly eat into your margins. LogMeIn Resolve streamlines your operations by combining RMM, MDM, and remote support into one unified platform.
Why and How MSPs Should Sell MDM to Customers
Businesses are increasingly relying on mobile devices, but unmonitored endpoints create serious security risks. Without effective MDM, your customers are vulnerable—making this the perfect opportunity for MSPs to add value and generate new revenue streams.
Getting Started with Calling Card
Datasheets | Remote Support
Calling Card overview for Administrators and Technicians.
How to Select the Right Remote Support Tool for a Remote Workforce
Datasheets | Remote Support
This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.
Improving Customer Support for Exceptional Customer Experience
Datasheets | Remote Support, Customer Service
Tips on changing customer expectations and delivering on customer's needs.
Infographic: Mobile Support Is No Longer an Option
Infographics | Remote Support, Mobility
Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.
Rescue Command Center
Datasheets |
Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center
Rescue Live Lens
Datasheets | Interactive Video, Mobility, Customer Service
Seamless, secure camera sharing with zero downloads.
Rescue Overview
Datasheets |
Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.
Rescue ServiceNow Integration
Datasheets |
Extend the power of now with the LogMeIn Rescue & ServiceNow integration!
Rescue In-App Support: Rescue Your Customers Right Where They Are
Datasheets | Mobility
Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.
What Matters Most in a Remote Support Solution
Datasheets | Remote Support
A recent online survey of those using remote support tools found these considerations mattered most.
Featured Features
How to Streamline IT Management with Multi-Tenancy in LogMeIn Resolve
Experience enhanced security, streamlined workflows, and simplified reporting with LogMeIn Resolve’s powerful multi-tenancy functionality.
How To Accelerate IT Support
Discover how LogMeIn Resolve’s latest innovation with AI-powered session notes makes documenting remote support sessions effortless.