LogMeIn Central Resources
Take a deep dive into the resources that can help you build your business with LogMeIn Central
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Competitor Comparisons
LogMeIn vs TeamViewer
L'alternative la plus sûre à TeamViewer pour les PME florissantes, avec des fonctionnalités haut de gamme à un prix abordable.
LogMeIn Resolve vs TeamViewer
Optez pour une assistance informatique avec authentification unique (SSO), système de tickets et surveillance et gestion à distance intégrées.
LogMeIn Resolve vs ConnectWise
Découvrez une solution rapide, facile à utiliser et tout-en-un pour l'assistance informatique.
LogMeIn Resolve vs AnyDesk
Faites le choix d'une assistance informatique simple et sécurisée tout-en-un, avec système de tickets et RMM inclus.
Fiche technique : assistance à distance LogMeIn Resolve
Lorsque le travail est effectué de partout, le SI se doit d’être partout. Dépannez n’importe quel appareil, de manière sécurisée et transparente.
Fiche technique : sécurité Zero Trust LogMeIn Resolve
Découvrez comment protéger vos appareils avec un contrôle d’accès Zero Trust unique en son genre.
Fiche technique : aperçu de LogMeIn Resolve
La solution de gestion et d'assistance informatique tout-en-un pour relever les défis d’aujourd’hui.
Customer Stories
Arise Virtual Solutions
En déployant Rescue, Arise a diminué les temps de résolution, augmenté les capacités d’assistance clientèle de ses agents et considérablement réduit ses coûts.
ASM
Découvrez comment ASM tire parti de l’ensemble des fonctionnalités de Rescue afin de fournir à sa main-d’œuvre hybride une assistance rapide pour les systèmes professionnels.
ChargedEV
Découvrez comment Rescue Live Lens a permis à ChargedEV d’améliorer son engagement client et son taux de conversion grâce aux évaluations vidéo des locaux.
Cognizant
Découvrez en quoi Rescue, une assistance informatique de pointe sûre, s’avère utile pour les 350 000 employés de Cognizant.
Evalueserve
Découvrez comment Rescue a garanti une assistance à distance efficace pour Evalueserve.
Fordham University
Rescue delivered immediate and significant results for Fordham University.
FUJIFILM
Rescue has been used by FUJIFILM for seven years to boost its web-based remote support solution, improve customer satisfaction, and achieve cost savings across Asia Pacific.
Hologic
LogMeIn Rescue helps Hologic deliver customer support efficiently and successfully.
Kapsch
Swifter, more secure remote support for teams worldwide
Lenovo
By using LogMeIn Rescue's remote support solution, Lenovo has achieved a lower handle time and a lower time to delivery of service, reducing the cost per incident.
LTIMindtree
LogMeIn Rescue has streamlined LTIMindtree’s operations, enabling faster resolutions, higher efficiency, and improved service delivery.
Inspiro
See how Rescue helped Inspiro meet customer expectations and service level agreements.
Comment Trycare a révolutionné les supports informatiques pour l'excellence en matière de soins de santé
Découvrez comment Trycare a transformé les supports informatiques pour plus de rapidité, de fiabilité et de confiance de la part des employés.
Témoignage client : Solid State Tech Services
Découvrez comment Solid State Tech Services est en mesure de fournir un support informatique rapide et invisible permettant à ses clients de rester productifs.
Témoignage client : Cummins Inc.
Cummins Inc., leader mondial des technologies de l'énergie, avait besoin de connecter ses équipes et ses processus aux quatre coins du monde. Nous avons déployé une plateforme unifiée qui permet une collaboration en temps réel et une résolution rapide des problèmes.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Success Story: ASHL
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Helpdesq
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Pourquoi une organisation à but non lucratif choisira la solution LogMeIn plutôt que TeamViewer
Une grande organisation à but non lucratif a opté pour LogMeIn après avoir rencontré des problèmes de compatibilité, des processus complexes et d'autres restrictions en utilisant TeamViewer comme solution d'assistance informatique à distance.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Industry Insights
Débloquer le pouvoir de l'IA : obtenir le dernier rapport et l'outil d'évaluation de Gartner
Cette évaluation complète de Gartner fournit les informations stratégiques dont vous avez besoin pour prendre des décisions éclairées concernant la mise en œuvre de l'IA dans votre service d'assistance informatique.
Stratégie de maturité pour les MSP
Aujourd'hui, les MSP font face à de nouveaux niveaux de complexité. Ce playbook résume notre hub de maturité des MSP : il offre un cadre éprouvé pour renforcer les opérations, augmenter les revenus récurrents et assurer une rentabilité à long terme.
Manuel 2025 de cybersécurité à l'intention des prestataires de services managés et des équipes informatiques
Rédigé d'après notre podcast avec Steve Brining d'Acronis et le dernier rapport Acronis sur les cybermenaces, ce guide présente les principales menaces existantes en 2025 et les mesures pratiques que les MSP et les équipes informatiques peuvent prendre pour renforcer leur position en matière de cybersécurité.
Nouveau Mighty Guide : la MDM au service de la croissance des MSP
Découvrez comment la MDM simplifiée peut aider votre MSP à réduire ses frais généraux, à augmenter ses marges et à mieux servir ses clients. Ce nouveau Mighty Guide rassemble des stratégies d'experts et des conseils concrets de dirigeants de MSP pour transformer la gestion des appareils mobiles en un service évolutif et rentable.
Livre électronique : enquête Pulse of Work 2025
Notre étude sur les technologies et les tendances du marché du travail tente de faire la part des choses entre le battage médiatique autour de l'IA et la réalité, notamment ses cas d'utilisation pratiques, ses retours sur investissement, et bien plus encore.
5 façons dont l'automatisation des RMM permet aux MSP d'économiser du temps et de l'argent
Découvrez comment l'automatisation des RMM permet de gagner en efficacité, de réduire les coûts et d'augmenter le taux de marque de vos MSP.
eBook: AI in IT Management and Support
Explore the current landscape of AI adoption, perceptions, and challenges in the IT industry.
10 Features You Must Try in LogMeIn Central
Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.
Aberdeen For More Effective Endpoint Security White Paper
Endpoint management solutions can help address the chronic ineffectiveness of endpoint security
How Central Wins Against Traditional VPN Solutions
Learn how LogMeIn Central is a better solution than traditional VPN offerings
IDC Analyst Connection Report
IDC analyzes how to protect endpoints from attacks.
LogMeIn Security
An in-depth look at LogMeIn Central's security practices
The Surprising New State of IT in a Remote World
Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success
The Surprising State of IT Security Whitepaper
Read how 500 IT professionals see IT security at their companies
Top 10 LogMeIn Central Features to Support a Remote Workforce
LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.
Uncovering the Harsh Realities of Endpoint Management with LogMeIn's CTO
New LogMeIn report confirms endpoint management is critical for IT organizations.
Five challenges in Remote IT Support
Find out how LogMeIn Resolve and Rescue can address five main challenges facing remote IT support professionals today.
Nouveau rapport de recherche IDC : gestion moderne des terminaux de prestataires de services managés
Découvrez les stratégies exploitables issues du partenariat entre LogMeIn Resolve et IDC.
L'approche des services MSP axée sur la cybersécurité
Consultez notre dernier livre blanc pour découvrir comment les fournisseurs de services gérés (MSP) peuvent acquérir un avantage concurrentiel en adoptant un état d'esprit axé sur la cybersécurité.
Assistant marketing gratuit pour les MSP
Notre assistant marketing GRATUIT vous permet de rédiger le contenu de votre MSP plus rapidement, plus efficacement et sans stress.
Our Products
Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video
Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support
With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support
Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility
Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support
This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Fiche technique : sécurité Zero Trust LogMeIn Resolve
Découvrez comment protéger vos appareils avec un contrôle d’accès Zero Trust unique en son genre.
Fiche technique : aperçu de LogMeIn Resolve
La solution de gestion et d'assistance informatique tout-en-un pour relever les défis d’aujourd’hui.
Datasheet: Rescue Resolve Central Comparison
Ensure your team is ready to handle anything and everything. Compare our IT management, access, and support solutions
What is Remote Access?
Remote access allows you to connect to a computer in another location as if that device were in front of you. Learn how it works, different types, and benefits.
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.
Remote Work Tips
Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support
Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service
When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support
Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service
Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support
With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service
In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service
Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infographic: Consistent, Reliable Support
Discover the top three things keeping IT leaders up at night, and one way to solve them.
eBook: How to Maximize the Impact of LogMeIn Resolve
LogMeIn Resolve offers great benefits right out of the box, including the industry’s first zero trust security architecture.
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Webinars and Training
On-Demand Webinar: What We Learned From Motorola
Webinars | Remote Support, Customer Service
Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.
Webinar: Capture and Keep Attention
Make a good first impression during virtual events with Cindy Huggett, CPTD.
Webinar: Elevate Your Online Presence
Rasheryl McCreary offers tips on how to deliver authentic and engaging presentations on video.
Webinar: Embracing Work From Anywhere
The future of work is here. Are you ready?
Webinar: Problem Solving in Virtual Meetings
Excel in online decision meetings with tips from Nina-Nike Velander
Webinar: 11.5 Tactics to Rock Your Webinars
Make your online presentations stand out.
All Webinars
There are plenty more where that came from - browse all webinars in our GoToStage library.
Analyst Reports
Analyzing the Ai Global Market
Keep an active tab on your IT infrastructure with LogMeIn Central
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Analyst Reports | Remote Support
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
The Complete Guide to Communicating the Business Value of IT Support
If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.
Global Ai Report
Keep an active tab on your IT infrastructure with LogMeIn Central
IDC: Transforming the User Experience through Best-in-Class Support
Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.
Opinions on ai
Keep an active tab on your IT infrastructure with LogMeIn Central
Overcoming CX Challenges with Remote Support
Analyst Reports | Remote Support, Customer Service
The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.
The Importance of Remote Support in a Shift-Left World
Analyst Reports | Remote Support
In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.
Mobile Devices: The New Frontier for IT
Analyst Reports | Remote Support, Mobility
How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.
Who Needs Co-browsing?
Analyst Reports | Customer Service
Get on the same page with customers to benefit your business.
Ai Jobs in the Market
Keep an active tab on your IT infrastructure with LogMeIn Central
Datasheets
Fiche technique : améliorez la satisfaction de vos clients avec LogMeIn Rescue
Découvrez comment LogMeIn Rescue aide les services professionnels à rationaliser l'intégration, à résoudre les problèmes plus rapidement et à améliorer la satisfaction des clients, sans augmenter les coûts.
Fiche technique : révolutionner l'assistance avec LogMeIn Rescue
Découvrez comment les principaux fabricants améliorent la disponibilité, la satisfaction et l'efficacité.
Suite de protection des données LogMeIn Resolve optimisée par Acronis
La suite de protection des données LogMeIn Resolve optimisée par Acronis offre aux équipes informatiques et aux MSP une plateforme unifiée pour la sauvegarde, la récupération après sinistre, la protection des données SaaS et la sécurité avancée des terminaux, garantissant la continuité de l'activité dans les environnements sur site et cloud.
La protection des données : un incontournable pour les MSP ?
Découvrez la suite de protection des données LogMeIn Resolve avec Acronis qui permet aux MSP d'offrir une protection fiable et complète.
Présentation des fonctionnalités de la gestion des appareils mobiles (MDM)
LogMeIn Resolve MDM permet aux MSP de gérer de manière centralisée tous les smartphones, tablettes et ordinateurs portables de leurs clients, qu'ils fonctionnent sous Android, Apple ou Windows. Assurez une gestion sécurisée, efficace et évolutive des appareils pour soutenir à la fois vos clients et votre entreprise en pleine croissance.
La plateforme de gestion informatique tout-en-un dont les MSP ont besoin
La gestion d'outils distincts de RMM, de MDM et d'assistance à distance peut s'avérer compliquée et grignoter rapidement vos marges. LogMeIn Resolve rationalise vos opérations en combinant RMM, MDM et assistance à distance dans une plateforme unifiée.
Pourquoi et comment les MSP devraient vendre la MDM à leurs clients
Les entreprises s'appuient de plus en plus sur les appareils mobiles, mais les terminaux non surveillés créent de sérieux risques de sécurité. Sans MDM efficace, vos clients sont vulnérables, ce qui constitue l'occasion idéale pour les MSP d'apporter une valeur ajoutée et de générer de nouvelles sources de revenus.
Getting Started with Calling Card
Datasheets | Remote Support
Calling Card overview for Administrators and Technicians.
How to Select the Right Remote Support Tool for a Remote Workforce
Datasheets | Remote Support
This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.
Improving Customer Support for Exceptional Customer Experience
Datasheets | Remote Support, Customer Service
Tips on changing customer expectations and delivering on customer's needs.
Infographic: Mobile Support Is No Longer an Option
Infographics | Remote Support, Mobility
Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.
Rescue Command Center
Datasheets |
Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center
Rescue Live Lens
Datasheets | Interactive Video, Mobility, Customer Service
Seamless, secure camera sharing with zero downloads.
Rescue Overview
Datasheets |
Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.
Intégration Rescue et ServiceNow
Fiches techniques |
Exploitez la puissance du tout de suite grâce à l'intégration LogMeIn Rescue et ServiceNow.
Rescue In-App Support: Rescue Your Customers Right Where They Are
Datasheets | Mobility
Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.
What Matters Most in a Remote Support Solution
Datasheets | Remote Support
A recent online survey of those using remote support tools found these considerations mattered most.
Fonctionnalités mises en avant
Comment rationaliser la gestion informatique avec la multi-location dans LogMeIn Resolve
Bénéficiez d'une sécurité renforcée, de flux de travail rationalisés et de rapports simplifiés grâce à la puissante fonctionnalité de multi-location de LogMeIn Resolve.
Accélérer l'assistance informatique
La dernière innovation de LogMeIn Resolve, grâce aux notes de session générées par l'IA, permet de documenter les sessions d'assistance à distance en toute facilité.