Resource Center

Take a deep dive into the resources that can help you build your business.

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Customer Stories

Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
História de sucesso: ASHL
Saiba como o GoTo Resolve capacitou a equipe de suporte de TI da ASHL Group a prestar um serviço mais eficiente, ágil e efetivo para seus funcionários em regime de trabalho híbrido.
História de sucesso: Helpdesq
Saiba quais recursos de suporte e monitoramento remotos do GoTo Resolve permitiu à Helpdesq evoluir sua abordagem de suporte de TI e focar em pessoas.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Uncovering the Latest IT Trends, Threats, & ROI Solutions Deliver
Understanding the 7 biggest IT trends, threats, and the shocking value Remote Monitoring and Management solutions deliver.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
História de sucesso: Telecom Technicians, Inc.
Veja como a Telecom Technicians, Inc. conseguiu simplificar a estrutura tecnológica, reduzir as despesas com TI e compensar o tempo perdido com o GoTo Resolve.

Our Products

Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
e-Book: Chegou a hora de unificar a pilha de tecnologia?
Qual é o custo real da sua pilha de tecnologia de TI, além de tempo e dinheiro? Conheça os principais motivos que fizeram diversos líderes simplificarem a forma de ver a TI.
Ficha técnica: Confiança zero do GoToResolve
Saiba como proteger seus dispositivos com o primeiro controle de acesso de confiança zero do mercado.
Datasheet: GoTo Resolve Overview
Meet the all-in-one IT management solution purpose-built for today’s support challenges.
Ficha técnica: Comparação entre o Rescue, o Resolve e o Central
Prepare sua equipe para prestar todo tipo de atendimento. Compare nossas soluções de gerenciamento, acesso e suporte de TI.
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.

Remote Work Tips

Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infográfico: Suporte estável e de confiança
Descubra as 3 coisas que tiram o sono dos líderes de TI e uma só solução para todas elas.
E-book: como a IA ajuda sua organização de TI?
Entenda a fundo os números e tendências mais recentes para saber como a IA pode ajudar sua equipe de suporte de TI.
E-book: Como maximizar o impacto do GoTo Resolve
O GoTo Resolve oferece benefícios incríveis que você aproveita na hora, incluindo a primeira arquitetura de segurança Zero Trust do mercado.
e-Book: Chegou a hora de unificar a pilha de tecnologia?
Qual é o custo real da sua pilha de tecnologia de TI, além de tempo e dinheiro? Conheça os principais motivos que fizeram diversos líderes simplificarem a forma de ver a TI.