LogMeIn Central Resources
Take a deep dive into the resources that can help you build your business with LogMeIn Central
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Competitor Comparisons
LogMeIn Rescue x TeamViewer
A alternativa ao TeamViewer mais segura para PMEs que oferece recursos avançados com preço de plano básico.
LogMeIn Resolve x TeamViewer
Obtenha suporte de TI com SSO, emissão de tíquetes e monitoramento e gerenciamento remotos integrados.
LogMeIn Resolve x ConnectWise
Conheça uma solução rápida, intuitiva e completa para suporte de TI.
LogMeIn Resolve x AnyDesk
Escolha um suporte de TI unificado simples e seguro, com emissão de tíquetes e RMM incluídos.
Ficha técnica: Suporte remoto do LogMeIn Resolve
Com a possibilidade de trabalhar em qualquer lugar, a TI precisa estar em todo lugar. Ofereça suporte a qualquer dispositivo de forma segura e descomplicada.
Ficha técnica: LogMeIn Resolve Zero Trust
Saiba como proteger seus dispositivos com o primeiro controle de acesso de confiança zero do mercado.
Ficha técnica: Visão geral do LogMeIn Resolve
Conheça a solução completa de suporte e gerenciamento de TI para superar os desafios atuais.
Customer Stories
Arise Virtual Solutions
Ao implantar o Rescue, a Arise aumentou a capacidade de atendimento de seus agentes e reduziu significativamente os custos e seu tempo de solução.
ASM
Veja como a ASM usa o Rescue para oferecer suporte de sistemas empresariais de resposta rápida à força de trabalho híbrida.
ChargedEV
Veja como o Rescue Live Lens ajudou a ChargedEV a melhorar as interações com clientes e aumentar as conversões com vistorias remotas em vídeo.
Cognizant
Veja como o Rescue ajuda no suporte aos 350.000 funcionários globais da Cognizant com o melhor e mais seguro suporte de TI da categoria.
Evalueserve
Descubra como o Rescue garantiu a eficácia do suporte remoto para a Evalueserve.
Fordham University
Rescue delivered immediate and significant results for Fordham University.
FUJIFILM
Rescue has been used by FUJIFILM for seven years to boost its web-based remote support solution, improve customer satisfaction, and achieve cost savings across Asia Pacific.
Hologic
LogMeIn Rescue helps Hologic deliver customer support efficiently and successfully.
Kapsch
Swifter, more secure remote support for teams worldwide
Lenovo
By using LogMeIn Rescue's remote support solution, Lenovo has achieved a lower handle time and a lower time to delivery of service, reducing the cost per incident.
LTIMindtree
LogMeIn Rescue has streamlined LTIMindtree’s operations, enabling faster resolutions, higher efficiency, and improved service delivery.
Inspiro
See how Rescue helped Inspiro meet customer expectations and service level agreements.
Como a Trycare revolucionou o suporte de TI para conquistar a excelência na área de saúde
Descubra como a Trycare transformou o suporte de TI para aumentar a velocidade e a confiança dos funcionários.
História de sucesso: Solid State Tech Services
Veja como a Solid State Tech Services oferece suporte de TI rápido e invisível que mantém a produtividade dos clientes.
História de sucesso: Cummins Inc.
A Cummins Inc., líder global em tecnologia de energia, precisava conectar suas equipes e processos em todos os continentes. Implementamos uma plataforma unificada que facilita a colaboração em tempo real e agiliza a resolução de problemas.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Success Story: ASHL
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Helpdesq
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
A solução preferida: por que uma ONG preferiu o LogMeIn Rescue ao TeamViewer
Uma grande organização sem fins lucrativos migrou para o LogMeIn após ter que lidar com problemas de compatibilidade, processos complexos e outras limitações do TeamViewer como solução de suporte remoto de TI.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Industry Insights
Libere o poder da IA: confira o último relatório da Gartner e a ferramenta de avaliação
Essa avaliação avançada da Gartner fornece dados estratégicos essenciais para tomar decisões informadas sobre a implementação da IA na central de atendimento de TI.
Plano de Maturidade de MSP
Atualmente, os MSPs lidam com mais complexidade do que nunca. Este manual resume nosso Hub de Maturidade de MSP, apresentando uma estrutura comprovada para fortalecer operações, aumentar a receita recorrente e gerar lucratividade sustentável a longo prazo.
Manual de segurança cibernética de 2025 para MSPs e TI
Com base em nosso podcast com Steve Brining da Acronis e no mais recente Relatório sobre Ameaças Cibernéticas da Acronis, este guia descreve as principais ameaças de 2025 e as etapas práticas que os MSPs e as equipes de TI podem adotar para fortalecer a postura de segurança cibernética.
Novo guia poderoso: MDM simplificado impulsiona a expansão dos negócios para MSPs
Descubra como o MDM simplificado pode ajudar seu MSP a reduzir custos, aumentar margens de lucro e entregar resultados mais consistentes aos clientes. Este novo Guia poderoso de MDM compartilha estratégias especializadas e conselhos práticos de líderes de MSP sobre como transformar a gestão de dispositivos móveis em um serviço expansível e lucrativo.
E-book: O panorama do trabalho em 2025
Nosso estudo global de tecnologia e tendências no local de trabalho explora a euforia da IA em comparação com a realidade, os casos de uso práticos, o ROI da IA e muito mais.
5 formas de usar a automação de RMM para ajudar MSPs a economizar tempo e dinheiro
Descubra como a automação do RMM promove eficiência, reduz custos e aumenta as margens de lucro dos seus MSPs.
eBook: AI in IT Management and Support
Explore the current landscape of AI adoption, perceptions, and challenges in the IT industry.
10 Features You Must Try in LogMeIn Central
Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.
Aberdeen For More Effective Endpoint Security White Paper
Endpoint management solutions can help address the chronic ineffectiveness of endpoint security
How Central Wins Against Traditional VPN Solutions
Learn how LogMeIn Central is a better solution than traditional VPN offerings
IDC Analyst Connection Report
IDC analyzes how to protect endpoints from attacks.
LogMeIn Security
An in-depth look at LogMeIn Central's security practices
The Surprising New State of IT in a Remote World
Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success
The Surprising State of IT Security Whitepaper
Read how 500 IT professionals see IT security at their companies
Top 10 LogMeIn Central Features to Support a Remote Workforce
LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.
Uncovering the Harsh Realities of Endpoint Management with LogMeIn's CTO
New LogMeIn report confirms endpoint management is critical for IT organizations.
Five challenges in Remote IT Support
Find out how LogMeIn Resolve and Rescue can address five main challenges facing remote IT support professionals today.
Novo relatório de pesquisa da IDC: gestão moderna de terminais para MSPs
Conheça estratégias práticas com a parceria entre o LogMeIn Resolve e a IDC.
Abordagem que prioriza a segurança cibernética em serviços de MSPs
Leia nosso mais recente artigo técnico para entender como os provedores de serviços gerenciados (MSPs) ganham uma vantagem competitiva adotando uma mentalidade que prioriza a segurança cibernética.
Assistente de marketing grátis para MSPs
Crie o conteúdo de marketing do seu MSP com mais qualidade, mais rapidez e menos estresse com o nosso Assistente de marketing GRÁTIS para MSPs
Our Products
Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video
Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support
With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support
Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility
Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support
This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Ficha técnica: LogMeIn Resolve Zero Trust
Saiba como proteger seus dispositivos com o primeiro controle de acesso de confiança zero do mercado.
Ficha técnica: Visão geral do LogMeIn Resolve
Conheça a solução completa de suporte e gerenciamento de TI para superar os desafios atuais.
Datasheet: Rescue Resolve Central Comparison
Ensure your team is ready to handle anything and everything. Compare our IT management, access, and support solutions
What is Remote Access?
Remote access allows you to connect to a computer in another location as if that device were in front of you. Learn how it works, different types, and benefits.
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.
Remote Work Tips
Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support
Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service
When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support
Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service
Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support
With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service
In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service
Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infographic: Consistent, Reliable Support
Discover the top three things keeping IT leaders up at night, and one way to solve them.
eBook: How to Maximize the Impact of LogMeIn Resolve
LogMeIn Resolve offers great benefits right out of the box, including the industry’s first zero trust security architecture.
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Webinars and Training
On-Demand Webinar: What We Learned From Motorola
Webinars | Remote Support, Customer Service
Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.
Webinar: Capture and Keep Attention
Make a good first impression during virtual events with Cindy Huggett, CPTD.
Webinar: Elevate Your Online Presence
Rasheryl McCreary offers tips on how to deliver authentic and engaging presentations on video.
Webinar: Embracing Work From Anywhere
The future of work is here. Are you ready?
Webinar: Problem Solving in Virtual Meetings
Excel in online decision meetings with tips from Nina-Nike Velander
Webinar: 11.5 Tactics to Rock Your Webinars
Make your online presentations stand out.
All Webinars
There are plenty more where that came from - browse all webinars in our GoToStage library.
Analyst Reports
Analyzing the Ai Global Market
Keep an active tab on your IT infrastructure with LogMeIn Central
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Analyst Reports | Remote Support
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
The Complete Guide to Communicating the Business Value of IT Support
If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.
Global Ai Report
Keep an active tab on your IT infrastructure with LogMeIn Central
IDC: Transforming the User Experience through Best-in-Class Support
Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.
Opinions on ai
Keep an active tab on your IT infrastructure with LogMeIn Central
Overcoming CX Challenges with Remote Support
Analyst Reports | Remote Support, Customer Service
The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.
The Importance of Remote Support in a Shift-Left World
Analyst Reports | Remote Support
In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.
Mobile Devices: The New Frontier for IT
Analyst Reports | Remote Support, Mobility
How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.
Who Needs Co-browsing?
Analyst Reports | Customer Service
Get on the same page with customers to benefit your business.
Datasheets
Ficha técnica: Eleve a satisfação do cliente com o LogMeIn Rescue
Veja como o LogMeIn Rescue ajuda os serviços profissionais a simplificar a integração, resolver problemas rapidamente e elevar a satisfação do cliente — sem aumentar os custos.
Ficha técnica: Revolucione o suporte com o LogMeIn Rescue
Descubra como os principais fabricantes impulsionam o tempo em atividade, a satisfação e a eficiência.
LogMeIn Resolve Data Protection Suite com tecnologia Acronis
Com o LogMeIn Resolve Data Protection Suite com tecnologia Acronis, equipes de TI e MSPs têm uma plataforma unificada para backup, recuperação de desastres, proteção de dados SaaS e segurança avançada de terminais, promovendo a continuidade dos negócios em ambientes locais e na nuvem.
Por que proteção de dados é essencial para MSPs
Descubra como o LogMeIn Resolve Data Protection Suite, com tecnologia Acronis, ajuda os MSPs a oferecer proteção confiável de ponta a ponta.
Recurso de gerenciamento de dispositivos móveis (MDM) em destaque
Com a solução MDM do LogMeIn Resolve, os MSPs gerenciam de forma simples e centralizada todos os smartphones, tablets e laptops (Android, Apple ou Windows) dos clientes. Ofereça gerenciamento de dispositivos seguro, eficiente e escalável para apoiar seus clientes e o crescimento do seu negócio.
A solução completa de gestão de TI que os MSPs precisam
Gerenciar ferramentas separadas de RMM, MDM e suporte remoto pode ser complicado e comprometer suas margens de lucro. O LogMeIn Resolve simplifica as operações combinando RMM, MDM e suporte remoto em uma plataforma unificada.
Por que e como os MSPs devem vender MDM para os clientes
Cada vez mais, as empresas dependem de dispositivos móveis. No entanto, terminais não monitorados representam sérios riscos de segurança. Seus clientes ficam vulneráveis sem um MDM eficaz: a oportunidade perfeita para os MSPs agregarem valor e gerarem novos fluxos de receita.
Getting Started with Calling Card
Datasheets | Remote Support
Calling Card overview for Administrators and Technicians.
How to Select the Right Remote Support Tool for a Remote Workforce
Datasheets | Remote Support
This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.
Improving Customer Support for Exceptional Customer Experience
Datasheets | Remote Support, Customer Service
Tips on changing customer expectations and delivering on customer's needs.
Infographic: Mobile Support Is No Longer an Option
Infographics | Remote Support, Mobility
Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.
Rescue Command Center
Datasheets |
Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center
Rescue Live Lens
Datasheets | Interactive Video, Mobility, Customer Service
Seamless, secure camera sharing with zero downloads.
Rescue Overview
Datasheets |
Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.
Integração do Rescue com o ServiceNow
Fica técnica |
Amplie o poder do “agora” com a integração do LogMeIn Rescue ao ServiceNow.
Rescue In-App Support: Rescue Your Customers Right Where They Are
Datasheets | Mobility
Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.
What Matters Most in a Remote Support Solution
Datasheets | Remote Support
A recent online survey of those using remote support tools found these considerations mattered most.
Featured Features
Como simplificar a gestão de TI com multilocatário no LogMeIn Resolve
Aproveite segurança aprimorada, processos otimizados e relatórios simplificados com o incrível recurso multilocatário do LogMeIn Resolve.
Como acelerar o suporte de TI
Descubra como a última inovação do LogMeIn Resolve, com anotações de sessão com tecnologia de IA, facilita a documentação de sessões de suporte remoto.