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Customer Stories

Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Historia de éxito: ASHL
Más información sobre como GoTo Resolve habilitó el equipo de asistencia de TI en ASHL Group para proporcionar un servicio más eficaz, con más capacidad de respuesta y más eficiente para sus trabajadores híbridos.
Historia de éxito: Helpdesq
Descubra cómo GoTo Resolve proporcionó a Helpdesq las capacidades flexibles de asistencia remota y supervisión que necesitaba para ofrecer su enfoque centrado en las personas al servicio de asistencia de TI.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Uncovering the Latest IT Trends, Threats, & ROI Solutions Deliver
Understanding the 7 biggest IT trends, threats, and the shocking value Remote Monitoring and Management solutions deliver.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Historia de éxito: Telecom Technicians, Inc.
Vea cómo Telecom Technicians, Inc, pudieron simplificar su solución tecnológica, reducir el gasto de TI y compensar el tiempo perdido con GoTo Resolve.

Our Products

Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
eBook: ¿Ha llegado el momento de agrupar sus soluciones de TI?
¿Cuánto le cuestan de verdad todas sus soluciones de TI, más allá del tiempo y el dinero? Eche un vistazo a las numerosas razones por las que los lideres están racionalizando su enfoque de las TI.
Hoja de especificaciones: Zero Trust de GoTo Resolve
Aprenda a proteger sus dispositivos con el primer control de acceso Zero Trust de su tipo en el sector.
Datasheet: GoTo Resolve Overview
Meet the all-in-one IT management solution purpose-built for today’s support challenges.
Hoja de especificaciones: comparativa de Rescue, Resolve y Central
Asegúrese de que su equipo tenga todo lo que necesita para hacer su trabajo. Compare nuestras soluciones de gestión, acceso y asistencia de TI
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.

Remote Work Tips

Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infografía: asistencia homogénea y fiable
Descubra las tres principales cosas que quitan el sueño a los responsables de TI y una forma de resolverlas.
eBook: ¿Qué significa la IA para su organización de TI?
Profundice en los números y las tendencias más recientes para aprender cómo la IA puede ayudar al equipo de asistencia de TI.
eBook: Cómo maximizar el impacto de GoTo Resolve
GoTo Resolve ofrece excelentes ventajas desde el primer momento, incluida la primera arquitectura de seguridad de confianza cero del sector.
eBook: ¿Ha llegado el momento de agrupar sus soluciones de TI?
¿Cuánto le cuestan de verdad todas sus soluciones de TI, más allá del tiempo y el dinero? Eche un vistazo a las numerosas razones por las que los lideres están racionalizando su enfoque de las TI.