LogMeIn Central Resources
Take a deep dive into the resources that can help you build your business with LogMeIn Central
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Competitor Comparisons
LogMeIn frente a TeamViewer
La alternativa a TeamViewer más segura para pymes de éxito, que ofrece funciones premium sin tener que pagar más.
LogMeIn Resolve frente a TeamViewer
Disfrute de la asistencia de TI con SSO, creación de tickets y supervisión y gestión remotas integradas.
LogMeIn Resolve frente a ConnectWise
Descubra una solución rápida, fácil de usar e integral para la asistencia de TI.
LogMeIn Resolve frente a AnyDesk
Elija un servicio de asistencia informática integral, sencillo y seguro, con gestión de tickets y RMM incluidas.
Hoja de datos: asistencia remota de LogMeIn Resolve
Como el trabajo se lleva a cabo en cualquier lugar, la TI debe estar en todas partes. Preste asistencia a cualquier dispositivo de forma segura y sin problemas.
Hoja de datos: Zero Trust de LogMeIn Resolve
Descubra cómo proteger sus dispositivos con el primer control de acceso Zero Trust del sector.
Hoja de datos: Descripción general de LogMeIn Resolve
Conozca la solución de gestión de TI integral diseñada específicamente para los retos de asistencia actuales.
Customer Stories
Fordham University
Rescue delivered immediate and significant results for Fordham University.
FUJIFILM
Rescue has been used by FUJIFILM for seven years to boost its web-based remote support solution, improve customer satisfaction, and achieve cost savings across Asia Pacific.
Hologic
LogMeIn Rescue helps Hologic deliver customer support efficiently and successfully.
Inspiro
See how Rescue helped Inspiro meet customer expectations and service level agreements.
Kapsch
Swifter, more secure remote support for teams worldwide
Arise Virtual Solutions
Con la implementación de Rescue, Arise rebajó los tiempos de resolución, aumentó las prestaciones de atención al cliente de sus agentes y redujo sus costes de forma significativa.
ASM
Descubra cómo ASM utiliza todas las funciones de Rescue para ofrecer asistencia de sistemas empresariales de respuesta rápida a su plantilla híbrida.
ChargedEV
Descubra cómo Rescue Live Lens ayudó a ChargedEV a mejorar la interacción con los clientes y la conversión mediante cuestionarios en vídeo desde casa.
Cognizant
Descubra cómo Rescue ayuda a Cognizant a prestar la mejor asistencia de TI y la más segura a sus 350 000 empleados en todo el mundo.
Evalueserve
Cómo Rescue aseguró una asistencia remota eficaz para Evalueserve.
Cómo Trycare revolucionó la asistencia técnica de TI para la excelencia sanitaria
Descubra cómo Trycare transformó la asistencia técnica de TI para conseguir mayor velocidad, fiabilidad y confianza de los empleados.
Historia de éxito: Solid State Tech Services
Vea cómo Solid State Tech Services ofrece un soporte de TI rápido e invisible que mantiene la productividad de los clientes.
Historia de éxito: Cummins Inc.
Cummins Inc., líder mundial en tecnología energética, necesitaba conectar sus equipos y procesos en todos los continentes. Implementamos una plataforma unificada que permite la colaboración en tiempo real y la resolución rápida de problemas.
Aramark
Centralized control that keeps Aramark’s global machines online and supported.
Au Bon Pain
Streamlined, remote POS management for restaurant efficiency.
Success Story: ASHL
Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.
Success Story: Helpdesq
Learn how LogMeIn Resolve gave Helpdesq the flexible remote support and monitoring capabilities it needed to deliver its people-focused approach to IT support.
Success Story: Motorola
Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.
Central Customer Success Story: Clevespace Interactive
Learn how Clevespace Interactive uses Central to support their clients
Success Story : Central Customer Success Story: DeLaval International
Discover how DeLaval International uses LogMeIn Central for Customer Support
Central Customer Success Story: Gable
Discover how Gable uses LogMeIn Central to support their signage technology
Customer Success Story: JHB Consulting Inc.
Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients
Customer Success Story: LeafTech
Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.
Success Story: Lenovo
By leveraging Rescue, Lenovo has successfully transformed its global support operations, offering faster, more efficient service while reducing costs.
La solución elegida: por qué una organización sin ánimo de lucro prefiere LogMeIn a TeamViewer
Descubra cómo una gran organización sin ánimo de lucro cambió a LogMeIn tras enfrentarse a problemas de compatibilidad, procesos complejos y otras limitaciones al usar TeamViewer como su solución de asistencia de TI remota.
Rug Doctor LLC
Proactively remote control and automatically update multiple systems simultaneously.
Shift4 Payments
Improve system uptime and proactively resolve issues without interrupting end users
Customer Success Story: Step 1 Software
Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support
Central Customer Success Story: Technology & Beyond
Learn how a traditional break/fix company uses Central to manage their computers
Success Story: Telecom Technicians, Inc.
See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.
Industry Insights
Dé rienda suelta al poder de la IA: obtenga el último informe de Gartner y la herramienta de evaluación
Esta exhaustiva evaluación de Gartner le proporciona la información estratégica necesaria para tomar decisiones fundamentadas en cuanto a la implementación de la IA en su servicio de asistencia informática.
El plan de madurez de los MSP
Los MSP de hoy en día hacen malabarismos con más complejidad que nunca. Este libro de jugadas resume nuestro MSP Maturity Hub, en el que se esboza un marco probado para fortalecer las operaciones, aumentar los ingresos recurrentes e impulsar la rentabilidad a largo plazo.
Guía de ciberseguridad 2025 para MSP y equipos de TI
Basada en nuestro podcast con Steve Brining, de Acronis, y en el último informe sobre ciberamenazas Acronis Cyberthreats Report, esta guía describe las 2025 principales amenazas y los pasos prácticos que los MSP y los equipos de TI pueden dar para reforzar su postura de ciberseguridad.
Nueva “guía Mighty“: un MDM simplificado impulsa el crecimiento empresarial para los MSP
Descubra cómo una MDM simplificada puede ayudar a su MSP a reducir los costes generales, aumentar los márgenes y ofrecer mejores resultados a los clientes. Esta nueva guía Mighty sobre MDM comparte estrategias expertas y consejos reales de líderes de MSP para convertir la gestión de la movilidad en un servicio escalable y rentable.
Ebook: El pulso del trabajo en 2025
Nuestro estudio global sobre tendencias y tecnología en el lugar del trabajo explora el bombo publicitario de la IA frente a la realidad, los casos prácticos de uso, la rentabilidad de la IA y mucho más.
5 formas de las que la automatización de la supervisión y gestión remotas ahorra tiempo y dinero a los MSP
Descubra cómo la automatización de RMM impulsa la eficacia, reduce los costes y aumenta los márgenes de beneficio de sus MSP.
eBook: AI in IT Management and Support
Explore the current landscape of AI adoption, perceptions, and challenges in the IT industry.
10 Features You Must Try in LogMeIn Central
Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.
Aberdeen For More Effective Endpoint Security White Paper
Endpoint management solutions can help address the chronic ineffectiveness of endpoint security
How Central Wins Against Traditional VPN Solutions
Learn how LogMeIn Central is a better solution than traditional VPN offerings
IDC Analyst Connection Report
IDC analyzes how to protect endpoints from attacks.
LogMeIn Security
An in-depth look at LogMeIn Central's security practices
The Surprising New State of IT in a Remote World
Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success
The Surprising State of IT Security Whitepaper
Read how 500 IT professionals see IT security at their companies
Top 10 LogMeIn Central Features to Support a Remote Workforce
LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.
Uncovering the Harsh Realities of Endpoint Management with LogMeIn's CTO
New LogMeIn report confirms endpoint management is critical for IT organizations.
Five challenges in Remote IT Support
Find out how LogMeIn Resolve and Rescue can address five main challenges facing remote IT support professionals today.
Nuevo informe de investigación de IDC: Gestión moderna de terminales para MSP
Descubra estrategias prácticas a partir de la asociación entre LogMeIn Resolve e IDC.
La ciberseguridad es lo primero en los servicios MSP
Explore nuestro último documento técnico para descubrir cómo los proveedores de servicios gestionados (MSP) pueden obtener una ventaja competitiva adoptando una mentalidad que dé prioridad a la ciberseguridad.
Asistente de marketing para MSP gratuito
Redacte el contenido de marketing de su MSP mejor, más rápido y con menos estrés con nuestro Asistente de marketing para MSP GRATUITO
Our Products
Deployment, Provisioning and Remote Access
Endsleigh Insurance: Driving Claims Innovation
Videos | Interactive Video
Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully
Videos | Remote Support
With Rescue, Hologic has improved customer satisfaction while saving money.
Host Preferences and Background Access
Make-A-Wish: Support-related savings go back to granting wishes
Videos | Remote Support
Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
One2Many Automated Scripting
One2Many Task Management
Patch Management, LogMeIn Antivirus powered by Bitdefender & Antivirius Management
Proactive Alerts
Rescue + Mobile Product Overview
Videos | Remote Support, Mobility
Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview
Videos | Remote Support
This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Calling Card Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use calling card and give your customers a fast track to your support organization.
To The Rescue: Scripting Demo
Videos | Remote Support, Customer Service
View the process to install, customize and use scripting so you can start automating tasks and saving time!
User Management and Alerts
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Hoja de datos: Zero Trust de LogMeIn Resolve
Descubra cómo proteger sus dispositivos con el primer control de acceso Zero Trust del sector.
Hoja de datos: Descripción general de LogMeIn Resolve
Conozca la solución de gestión de TI integral diseñada específicamente para los retos de asistencia actuales.
Datasheet: Rescue Resolve Central Comparison
Ensure your team is ready to handle anything and everything. Compare our IT management, access, and support solutions
What is Remote Access?
Remote access allows you to connect to a computer in another location as if that device were in front of you. Learn how it works, different types, and benefits.
LogMeIn Pro Antivirus FAQ
Explore our most common questions to familiarize yourself with LogMeIn Antivirus.
LogMeIn Pro Antivirus Feature
Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.
Remote Work Tips
Infographic: 5 Recommendations for IT Teams Supporting a Remote Workforce
Infographics | Remote Support
Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.
Infographic: Are You Getting Enough From Your Remote Support Solution?
Infographics | Remote Support, Customer Service
When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.
Infographic: Mobile support - Are your employees getting what they need
Infographics | Remote Support, Mobility
When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.
Infographic: Building a Successful Support Team
Infographics | Remote Support
Learn how support technicians’ personalities can affect your organization’s customer service.
Infographic: Changing the Face of Customer Support
Infographics | Remote Support, Customer Service
Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.
Infographic: LogMeIn Rescue beats Bomgar: Here's why
Competitive Comparisons | Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.
Infographic: LogMeIn Rescue beats TeamViewer: Here's why
| Remote Support, Customer Service
In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.
Infographic: One step to transform your support processes
Infographics | Remote Support
With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.
Infographic: Seamlessly integrate systems for better support
Infographics | Remote Support, Customer Service
In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.
Infographic: Exceptional Customer Experience – The New Business Differentiator
Infographics | Remote Support, Customer Service
Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.
Endpoint Management Buyer's Guide
A practical guide for the time and resource-constrained IT professional
Infographic: Consistent, Reliable Support
Discover the top three things keeping IT leaders up at night, and one way to solve them.
eBook: How to Maximize the Impact of LogMeIn Resolve
LogMeIn Resolve offers great benefits right out of the box, including the industry’s first zero trust security architecture.
eBook: Time to Consolidate Your Tech Stack?
How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.
Webinars and Training
On-Demand Webinar: What We Learned From Motorola
Webinars | Remote Support, Customer Service
Theo Koufalias, Global Content Manager for Motorola, shares great insights that are applicable to all organizations as you continue to refine and develop your remote support strategies.
Webinar: Capture and Keep Attention
Make a good first impression during virtual events with Cindy Huggett, CPTD.
Webinar: Elevate Your Online Presence
Rasheryl McCreary offers tips on how to deliver authentic and engaging presentations on video.
Webinar: Embracing Work From Anywhere
The future of work is here. Are you ready?
Webinar: Problem Solving in Virtual Meetings
Excel in online decision meetings with tips from Nina-Nike Velander
Webinar: 11.5 Tactics to Rock Your Webinars
Make your online presentations stand out.
All Webinars
There are plenty more where that came from - browse all webinars in our GoToStage library.
Analyst Reports
Analyzing the Ai Global Market
Keep an active tab on your IT infrastructure with LogMeIn Central
A Shift to Remote IT Services Alleviates Support and Help Desk Headaches
Analyst Reports | Remote Support
Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.
The Complete Guide to Communicating the Business Value of IT Support
If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.
Global Ai Report
Keep an active tab on your IT infrastructure with LogMeIn Central
IDC: Transforming the User Experience through Best-in-Class Support
Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.
Opinions on ai
Keep an active tab on your IT infrastructure with LogMeIn Central
Overcoming CX Challenges with Remote Support
Analyst Reports | Remote Support, Customer Service
The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.
The Importance of Remote Support in a Shift-Left World
Analyst Reports | Remote Support
In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.
Mobile Devices: The New Frontier for IT
Analyst Reports | Remote Support, Mobility
How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.
Who Needs Co-browsing?
Analyst Reports | Customer Service
Get on the same page with customers to benefit your business.
Datasheets
LogMeIn Resolve Data Protection Suite con tecnología de Acronis
LogMeIn Resolve Data Protection Suite con tecnología de Acronis ofrece a los equipos de TI y MSP una plataforma unificada para copias de seguridad, recuperación en caso de desastre, protección de datos SaaS y seguridad avanzada de los terminales, lo que garantiza la continuidad del negocio en entornos locales y en la nube.
Por qué la protección de datos es imprescindible para los MSP
Descubra cómo el paquete de protección de datos LogMeIn Resolve con tecnología de Acronis ayuda a los proveedores de servicios gestionados (MSP) a ofrecer una protección fiable de extremo a extremo.
Función destacada Administración de dispositivos móviles (MDM)
LogMeIn Resolve MDM simplifica a los proveedores de servicios gestionados para gestionar de forma centralizada todos los smartphones, tabletas y portátiles de sus clientes, ya funcionen con Android, Apple o Windows. Ofrezca una gestión de dispositivos segura, eficiente y escalable para apoyar tanto a sus clientes como a su negocio en crecimiento.
La plataforma de gestión de TI todo en uno que necesitan los MSP
Gestionar por separado las herramientas RMM, MDM y de asistencia remota puede ser complicado y mermar rápidamente sus márgenes. LogMeIn Resolve agiliza sus operaciones combinando RMM, MDM y asistencia remota en una plataforma unificada.
Por qué y cómo los MSP deben vender MDM a los clientes
Las empresas confían cada vez más en los dispositivos móviles, pero los terminales no supervisados crean graves riesgos de seguridad. Sin una MDM eficaz, sus clientes son vulnerables, lo que supone la oportunidad perfecta para que los MSP añadan valor y generen nuevas fuentes de ingresos.
Getting Started with Calling Card
Datasheets | Remote Support
Calling Card overview for Administrators and Technicians.
How to Select the Right Remote Support Tool for a Remote Workforce
Datasheets | Remote Support
This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.
Improving Customer Support for Exceptional Customer Experience
Datasheets | Remote Support, Customer Service
Tips on changing customer expectations and delivering on customer's needs.
Infographic: Mobile Support Is No Longer an Option
Infographics | Remote Support, Mobility
Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.
Rescue Command Center
Datasheets |
Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center
Rescue Live Lens
Datasheets | Interactive Video, Mobility, Customer Service
Seamless, secure camera sharing with zero downloads.
Rescue Overview
Datasheets |
Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.
Integración de Rescue y ServiceNow
Hoja de especificaciones |
Refuerce el poder del ahora con la integración de LogMeIn Rescue y ServiceNow.
Rescue In-App Support: Rescue Your Customers Right Where They Are
Datasheets | Mobility
Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.
What Matters Most in a Remote Support Solution
Datasheets | Remote Support
A recent online survey of those using remote support tools found these considerations mattered most.
Funciones destacadas
Cómo agilizar la gestión de TI con la tenencia múltiple en LogMeIn Resolve
Experimente una seguridad mejorada, flujos de trabajo optimizados e informes simplificados con la potente funcionalidad de tenencia múltiple de LogMeIn Resolve.
Cómo acelerar el soporte informático
Descubra cómo la última innovación de LogMeIn Resolve con notas de sesión con tecnología de IA permite documentar las sesiones de asistencia remota sin esfuerzo.