Buscar por:Restablecer filtros
Videos
Endsleigh Insurance: Driving Claims Innovation

Videos | Interactive Video
Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.
Hologic: delivering customer support efficiently and successfully

Videos | Remote Support
With Rescue, Hologic has improved customer satisfaction while saving money.
Make-A-Wish: Support-related savings go back to granting wishes

Videos | Remote Support
Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.
Rescue + Mobile Product Overview

Videos | Remote Support, Mobility
Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.
Rescue Product Overview

Videos | Remote Support
This video introduces several of Rescue’s key features and the value they provide to Rescue users including.
To The Rescue: Scripting Demo

Videos | Remote Support, Customer Service
View the process to install, customize and use scripting so you can start automating tasks and saving time!
Zero Motorcycles

Videos | Remote Support, Interactive Video
See how Zero Motorcycles is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs.
Datasheets
Calling Card

Datasheets | Remote Support
Calling Card lets your end users launch a remote support session from their desktop shortcut with a single click.
Getting Started with Calling Card

Datasheets | Remote Support
Calling Card overview for Administrators and Technicians.
How to Select the Right Remote Support Tool for a Remote Workforce

Datasheets | Remote Support
This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.
Improving Customer Support for Exceptional Customer Experience

Datasheets | Remote Support, Customer Service
Tips on changing customer expectations and delivering on customer's needs.
Infographic: Mobile Support Is No Longer an Option

Infographics | Remote Support, Mobility
Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.
Rescue Command Center

Datasheets |
Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center
Rescue Live Lens

Datasheets | Interactive Video, Mobility, Customer Service
Seamless, secure camera sharing with zero downloads.
Rescue Overview

Datasheets |
Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.
Rescue ServiceNow Integration

Datasheets |
Extend the power of now with the LogMeIn Rescue & ServiceNow integration!
Rescue In-App Support: Rescue Your Customers Right Where They Are

Datasheets | Mobility
Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.
What Matters Most in a Remote Support Solution

Datasheets | Remote Support
A recent online survey of those using remote support tools found these considerations mattered most.