Resource Center

La alternativa a TeamViewer más segura para pymes de éxito, que ofrece funciones premium sin tener que pagar más.

Go with IT support with SSO, ticketing, and built-in Remote Monitoring & Management.

Discover a fast, easy-to-use, all-in-one solution for IT support.

Choose simple, secure all-in-one IT support with ticketing and RMM included.

With work happening anywhere, IT needs to be everywhere. Support any device securely and seamlessly. 

Learn how to protect your devices with the industry's first-of-its kind zero trust access control.

Meet the all-in-one IT management solution purpose-built for today’s support challenges.

Discover how RMM automation drives efficiency, reduces costs, and increases profit margins for your MSPs.

Explore the current landscape of AI adoption, perceptions, and challenges in the IT industry.

Whether you’re a new customer or a seasoned veteran, let us guide you through trying Central’s 10 most useful features.

Endpoint management solutions can help address the chronic ineffectiveness of endpoint security

Learn how LogMeIn Central is a better solution than traditional VPN offerings

IDC analyzes how to protect endpoints from attacks.

An in-depth look at LogMeIn Central's security practices

Research findings to better understanding the challenges IT has needed to overcome from the shift to remote work and how to best redefine IT for future success

Read how 500 IT professionals see IT security at their companies

LogMeIn Central can help you address the challenge of supporting a remote workforce with reliable remote monitoring and management.

New LogMeIn report confirms endpoint management is critical for IT organizations.

Find out how LogMeIn Resolve and Rescue can address five main challenges facing remote IT support professionals today.

Descubra estrategias prácticas a partir de la asociación entre LogMeIn Resolve e IDC.

Explore nuestro último documento técnico para descubrir cómo los proveedores de servicios gestionados (MSP) pueden obtener una ventaja competitiva adoptando una mentalidad que dé prioridad a la ciberseguridad.

Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.

Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.

Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.

Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.

Videos | Remote Support, Customer Service View the process to install, customize and use calling card and give your customers a fast track to your support organization.

Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!

How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.

Learn how to protect your devices with the industry's first-of-its kind zero trust access control.

Meet the all-in-one IT management solution purpose-built for today’s support challenges.

Ensure your team is ready to handle anything and everything. Compare our IT management, access, and support solutions

Remote access allows you to connect to a computer in another location as if that device were in front of you. Learn how it works, different types, and benefits.

Explore our most common questions to familiarize yourself with LogMeIn Antivirus.

Learn more about how to get set up with LogMeIn Antivirus which is now included in your Pro subscription.

Infographics | Remote Support Learn how proactive and reactive IT support boosts productivity, enhances security, and enables immediate issue resolution.

Infographics | Remote Support, Customer Service When evaluating your team’s current or prospective solution, you need to look at more than just its features and also consider the results you can achieve by using the tool.

Infographics | Remote Support, Mobility When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees.

Infographics | Remote Support Learn how support technicians’ personalities can affect your organization’s customer service.

Infographics | Remote Support, Customer Service Incorporating industry research and trends, this infographic illustrates the steps a support organization should take to meet their changing customer needs.

Competitive Comparisons | Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and Bomgar remote support software by QualiTest, Rescue provides tangible benefits that Bomgar just can’t match.

| Remote Support, Customer Service In a third-party comparison of LogMeIn Rescue and TeamViewer remote support software by Zibis Group Inc., Rescue provides tangible benefits that TeamViewer just can’t match.

Infographics | Remote Support With customer data scattered across multiple tools and systems, IT representatives spend money and time searching for data that could be spent solving problems.

Infographics | Remote Support, Customer Service In the world of customer support, time is money. Not only do customers expect quick responses, they expect quick resolutions.

Infographics | Remote Support, Customer Service Happy, engaged, and loyal customers can help drive revenue – and state-of-the-art technology is the engine.

A practical guide for the time and resource-constrained IT professional

Discover the top three things keeping IT leaders up at night, and one way to solve them.

LogMeIn Resolve offers great benefits right out of the box, including the industry’s first zero trust security architecture.

How much does your IT tech stack really cost – beyond just time and money? Take a look at the many reasons leaders are streamlining their approach to IT.

Centralized control that keeps Aramark’s global machines online and supported.

Learn how Arise improved support staff productivity and saved approximately $48,000 per month with Rescue.

Streamlined, remote POS management for restaurant efficiency.

Learn how LogMeIn Resolve enabled the IT Support team at ASHL Group to provide a more efficient, responsive and effective service for its hybrid workforce.

Learn how Motorola uses Rescue to decrease average handle time and no fault found device returns, as well as establish consistency of service.

Learn how Clevespace Interactive uses Central to support their clients

Discover how DeLaval International uses LogMeIn Central for Customer Support

Discover how Gable uses LogMeIn Central to support their signage technology

Learn how JHB Consulting trusts LogMeIn Central to a create seamless proactive IT experience for their clients

Learn how LeafTech IT Consulting relies on LogMeIn Central to keep their customers smiling.

By leveraging Rescue, Lenovo has successfully transformed its global support operations, offering faster, more efficient service while reducing costs.

Descubra cómo una gran organización sin ánimo de lucro cambió a LogMeIn tras enfrentarse a problemas de compatibilidad, procesos complejos y otras limitaciones al usar TeamViewer como su solución de asistencia de TI remota.

Understanding the 7 biggest IT trends, threats, and the shocking value Remote Monitoring and Management solutions deliver.

Proactively remote control and automatically update multiple systems simultaneously.

Improve system uptime and proactively resolve issues without interrupting end users

Discover how Step 1 Software uses LogMeIn Central and Rescue to provide proactive & reactive IT support

Learn how a traditional break/fix company uses Central to manage their computers

See how Telecom Technicians, Inc. were able to simplify their tech stack, reduce IT spend, and make up for wasted time with LogMeIn Resolve.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support Implementing remote IT support services can bring relief while also improving end user satisfaction and helping lower costs.

If you're an enterprise IT support leader, translating the business value of what IT does is increasingly important and especially in today's digital world.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support, Customer Service View the latest IDC research and understand what it take to transform you customer experience.

Keep an active tab on your IT infrastructure with LogMeIn Central

Analyst Reports | Remote Support, Customer Service The right remote support tool can help businesses overcome obstacles and create a consistent customer experience.

Analyst Reports | Remote Support In an effort to deliver effective support, many organizations are beginning to implement a Shift-Left approach in order to better enable their teams to solve complex issues quickly and efficiently.

Analyst Reports | Remote Support, Mobility How IT organizations can provide robust tech support for both corporate-owned and personal mobile devices.

Analyst Reports | Customer Service Get on the same page with customers to benefit your business.

Learn how the LogMeIn Resolve Data Protection Suite powered by Acronis helps MSPs deliver reliable, end-to-end protection.

LogMeIn Resolve MDM makes it simple for MSPs to centrally manage all of their customers’ smartphones, tablets, and laptops—whether they run on Android, Apple, or Windows. Deliver secure, efficient, and scalable device management to support both your clients and your growing business.

Managing separate RMM, MDM, and remote support tools can be complicated and quickly eat into your margins. LogMeIn Resolve streamlines your operations by combining RMM, MDM, and remote support into one unified platform.

Businesses are increasingly relying on mobile devices, but unmonitored endpoints create serious security risks. Without effective MDM, your customers are vulnerable—making this the perfect opportunity for MSPs to add value and generate new revenue streams.

Datasheets | Remote Support Calling Card overview for Administrators and Technicians.

Datasheets | Remote Support This guide details each of these factors and provides a checklist for use as you reassess any current tools and work through your remote support solution selection.

Datasheets | Remote Support, Customer Service Tips on changing customer expectations and delivering on customer's needs.

Infographics | Remote Support, Mobility Learn why information technology and technical support organizations shouldn't discount the need to offer services for mobile devices.

Datasheets | Balance the effectiveness and efficiency of your support from a single interface with Rescue's Command Center

Datasheets | Interactive Video, Mobility, Customer Service Seamless, secure camera sharing with zero downloads.

Datasheets | Solve everything. Solve problems securely and reliably with Rescue by LogMeIn.

Datasheets | Extend the power of now with the LogMeIn Rescue & ServiceNow integration!

Datasheets | Mobility Your customers are using mobile apps, so you'll want to be rescuing them right where they are with Rescue In-App support.

Datasheets | Remote Support A recent online survey of those using remote support tools found these considerations mattered most.

Videos | Interactive Video Using Rescue Lens, Endsleigh is able to settle certain claims at initial point of contact.

Videos | Remote Support With Rescue, Hologic has improved customer satisfaction while saving money.

Videos | Remote Support Rescue has helped Make-A-Wish and its small IT team save a tremendous amount of money and time.

Videos | Remote Support, Mobility Rescue + Mobile allows IT and customer support teams to provide comprehensive, efficient support to not only PCs and Macs, but Android and iOS mobile devices as well.

Videos | Remote Support This video introduces several of Rescue’s key features and the value they provide to Rescue users including.

Videos | Remote Support, Customer Service View the process to install, customize and use scripting so you can start automating tasks and saving time!

Videos | Remote Support, Interactive Video See how Zero Motorcycles is able to save tens of thousands of dollars in annual travel costs (and lost productivity) by no longer sending its expert technicians to make on-site repairs.

Discover how LogMeIn Resolve’s AI is built for real IT teams solving real problems—live demos included.

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Discover how LogMeIn Resolve’s AI is built for real IT teams solving real problems—live demos included.

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Discover why, despite 62% of employees believing AI is significantly overhyped, 86% admit they aren’t tapping its full potential—and what that means for your organization.

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Descubra cómo los MSP pueden aumentar su eficacia creando una base de conocimiento interna bien estructurada. Descubra cómo LogMeIn Resolve ayuda a agilizar la documentación y la asistencia con automatización integrada.

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Únase al equipo de desarrollo de productos de Rescue, donde repasaremos los lanzamientos más recientes y anunciaremos de forma exclusiva las próximas novedades de este año.

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En este rápido vídeo de 30 minutos, podrá ver las funciones más novedosas lanzadas en el último mes en LogMeIn Resolve, nuestra solución de asistencia y gestión de TI integral.

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Descubra cómo está evolucionando la asistencia remota para cumplir los objetivos de CX, EX y ROI, además de las opiniones de Siemens y LogMeIn sobre tecnología, estadísticas y estrategia de servicio.

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Descubra cómo LogMeIn Resolve automatiza la gestión de parches para mantener su MSP seguro y escalable.

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Descubra cómo las funciones de MDM de LogMeIn Resolve permiten a los proveedores de servicios gestionados optimizar los procesos, mejorar la seguridad e impulsar el crecimiento.

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Descubra cómo los MSP pueden aprovechar el auge del trabajo híbrido y las políticas de uso de dispositivos personales en la empresa para obtener nuevos ingresos con los servicios de administración de dispositivos móviles (MDM).

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En esta rápida sesión de 30 minutos, descubrirá cómo Helpdesq destaca en el espacio de MSP al centrarse en las personas por encima de la tecnología.

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Hoy en día, muchos líderes de TI luchan por comunicar su valor empresarial y cómo contribuye a la estrategia central de una organización.

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Los equipos de asistencia de TI de hoy en día tienen que ser capaces de prestar asistencia a cualquier dispositivo desde cualquier lugar, y las empresas están ampliando realmente los límites de lo que eso significa.

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En el entorno actual, sabemos que es más importante que nunca estar a la altura de las crecientes exigencias de seguridad.

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La enorme afluencia de herramientas de escritorio remoto ha permitido a las empresas atender a sus clientes y empleados a gran escala, pero esa comodidad ha tenido un alto coste.

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Los líderes de producto exploran cómo las funciones de IA de LogMeIn Resolve pueden agilizar las operaciones de TI y aumentar la eficiencia.

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Descubra cómo incorporar y gestionar dispositivos en distintos sistemas operativos, como Android e iOS, al mismo tiempo que aborda las políticas exclusivas de cada uno.

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Descubra cómo LogMeIn Resolve permite mantener la seguridad de los datos de la empresa, así como la privacidad de los datos personales de su organización.

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Explore cómo la IA está transformando el soporte de TI y conozca las perspectivas del sector sobre los principales beneficios, retos y oportunidades para el futuro de los equipos de TI y los proveedores de servicios gestionados.

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Descubra cómo las empresas de todos los tamaños pueden proteger, gestionar y dar soporte fácilmente a los dispositivos con LogMeIn Resolve MDM en este seminario web que incluye una demostración interactiva del producto dirigida por nuestros expertos.

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Explore cómo los MSP pueden diseñar unos SLA que se alineen tanto con las expectativas del cliente como con las capacidades internas de prestación de servicios.

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Explore las últimas tendencias en IA, con datos clave que muestran su potencial.

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Descubra las funciones imprescindibles de la asistencia remota segura y las características de protección.

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Explore cómo la administración de dispositivos móviles ayuda a garantizar el cumplimiento de los datos, asegurar la información confidencial y optimizar las prácticas de gobernanza de datos móviles.

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